Problems? See this thread at archive.org.
I need the opinion of the masses here.
On 7/18 I placed an order for a ThinkPad T61, customized system 7662-CTO, I was given an initial Estimated Ship Date of 9/10/07. I'm going back to college on 8/24/07 so I called them up and asked and I was told the delay was the WXGA+ screen with camera, but I really can't deal with a lower resolution screen and taking the camera out, I was told there was no difference. After speaking to the sales rep I ordered through, I was told I was given expedited shipping and priority processing and that my laptop should ship out on 8/8/07. This is all fine, but now a couple days I received an email with my order number again, as if it had been placed again. Now it's showing an Estimated Ship Date of 9/19/07 and when I call Lenovo, I can't get an answer, nobody will commit to a date, but I've gotten a few reps to say early September, which is no good to me. My options are as follows:
1. Cancel my order, and order a prebuilt one with less spec for more price (Mine's at $1350 with price cuts and discounts)
2. Suck it up, and pick up the computer on my next break, which leaves me without a computer for school. I'm an Electrical and Computer Engineering major, I'll be needing a computer the first day of classes (8/27/07) for programming and schematic work. So this option is really not an option, but an acceptance of defeat and not very helpful
3. Call them up and complain and hope they magically ship the computer out faster, however this has been unsuccessful thus far.
Any other options you can think of that might be worth considering? Also, should I ask for some kind of compensation? A free bag or battery maybe?
What should I do?
Discussion in 'Lenovo' started by mattkrass, Aug 6, 2007.
