The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    When ordering recovery CDs, do Lenovo look up your order?

    Discussion in 'Lenovo' started by x61x200, Oct 4, 2010.

  1. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    When i made my order directly from Lenovo, i ordered Win 7 Home 32 because i was using a non-Lenovo Win 7 Pro 64 CD for installation and i just wanted the cheapest configuration.

    However, i need the Win 7 Pro 64 disks to create a recovery set. I cant use the existing HD which came with my order.

    I dont mind paying P&P etc for the recovery CDs, but am i going to have to pay an upgrade from Home to Pro?

    Hypothetically, what if i had bought the laptop on ebay, with Win Pro 7 installed on a non-lenovo installed drive and i just wanted the recovery CDs to create my own factory install? They couldnt charge twice for one OS??
     
  2. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    The IBM Service would look up your OS entitlement, so if you ordered a Home Premium, this is what they are going to send you. You can NOT ask for a different version of the OS recovery media (you can but they won't send it to you).

    They don't charge you for the OS, they only charge you for the postage and handling.
     
  3. Kaso

    Kaso Notebook Virtuoso

    Reputations:
    744
    Messages:
    3,546
    Likes Received:
    33
    Trophy Points:
    116
    Check out this service

    The COA key that you have underneath the laptop may be used for both 32 and 64 bit versions. On the other hand, "plain" (non-Lenovo) W7 install may be downloaded legally - check elsewhere in this forum for links. The key is the key. :)
     
  4. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    It is possible to purchase a different OS (even Ultimate one), it will work, but this is not legal as such.
     
  5. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    So what if i sold my laptop to someone on ebay, with my new SSD and Windows Pro on it and the new buyer rang Lenovo?

    You're suggesting the person i sold my laptop to wouldnt be allowed to get a set of Win 7 Pro recovery disks for that laptop, even though when they purchased it from me they paid for Win 7 Pro in the ebay price?

    (im not blaming you for replying btw :p )

    Yeh ive got a 'copy' of a Win 7 Ultimate 64, but i want to install the Lenovo software which can be activated by pressing blue the button on boot, so i need recovery CDs for my x201.

    I did find that website last night, is it legit (asin they will send me proper disks that work?)
     
  6. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    The service you linked is not affiliated with Lenovo in any way. I would prefer it not be posted again.
     
  7. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    i think there is a bit of confusion between the posts.

    The warranty follows the laptop, and the buyer of your laptop is entitled to the warranty. As long as the laptop comes from the Lenovo factory (with the requisite windows OS stickers) with the Win 7 Pro, then your buyer is entitled to the Win 7 Pro recovery media from IBM service (whether they pay a P&H charge is a different matter).

    However, if your laptop DID not came with Win 7 Pro, and that installation was done by you (whether you have done them with the recovery media or the official retail pack, etc), then Lenovo/IBM service would cover such upgrade. The reasons are the following.

    1. Because you or the said person did not pay Lenovo for the OS upgrade.

    2. You are only entitled to the OS version that came with your laptop (as per the stickers on the bottom of the laptop). Any upgrades not authorised by Lenovo (with the required OS stickers) are not coverable by Lenovo.
     
  8. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    What would happen if i used the recovery disks i can make now (Win 7 Home 32) to create the initial factory settings and then insert a Win 7 Pro CD and do another install, not over the small Lenovo factory partition, but over the Win 7 partition?

    I presume the Win 7 Home partition is separate from the Lenovo partition?
     
  9. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    i personally haven't tried what you suggested, so i can't give you a qualified answer on that.
     
  10. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    Do you know if they are separate partitions? :)
     
  11. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    the recovery partition is separate to the local disk c: drive partition in which the active OS is installed.
     
  12. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    i'll give it a go later and let you know, cant do it now as will have to take my SSD out.
     
  13. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    are you selling your laptop?
     
  14. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    No but i really like the backup drive facility on the 'blue button software' and if i have a further nose about there'll probably be a few other useful things there too.
     
  15. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    (Apologies if you arent the one making the decisions around here)

    Well maybe Lenovo will see this message when i complain how they treat UK users and so i'll try and take them for every penny i can get..

    US students get:
    -discount
    -cheaper prices
    -coupons

    So if i want to get the Lenovo disks for an OS i already own i'll do it by whatever cheapest means!
     
  16. erik

    erik modifier

    Reputations:
    3,647
    Messages:
    1,610
    Likes Received:
    2
    Trophy Points:
    55
    i honestly don't care where you get your operating system.   linux is free if cost is an issue.

    we ask that users not post or publicly request known-illegal links on this forum, the lenovo forum, or the thinkpads.com forum.   the link in question has been requested to be pulled.   end of story.

    OS policies are set by Microsoft, not Lenovo.   if you have a complaint, at least take it up with the correct company.

    if you want to complain about pricing, talk to your local government.   Lenovo doesn't have control over import duties or taxes customers might have to pay.   the UK has VAT but we in the US have income tax, sales tax, property tax, mandatory insurance, and countless other places where our money disappears.   what seems cheap on the surface, isn't. ;)
     
  17. x61x200

    x61x200 Notebook Consultant

    Reputations:
    0
    Messages:
    195
    Likes Received:
    0
    Trophy Points:
    30
    Lenovo (who cater for the technical profressional) don't supply Linux drivers..

    May i ask how do you know its an illegal website?
     
  18. erik

    erik modifier

    Reputations:
    3,647
    Messages:
    1,610
    Likes Received:
    2
    Trophy Points:
    55
    corporate has requested that links to the website in question be removed.   it's not a topic for discussion.
     
  19. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    they supply recovery media to everyone whom wants one, without checking the eligibility of the users for such softwares, which is makes it illegal. Also, only Lenovo (or people/company whom are directly authorized to do so) can directly supply and sell the recovery media, as per the agreements.

    Furthermore, Microsoft has strict restriction on whom are authorised to distribute the recovery media. What these websites are doing are nothing more than trying to sell bootleg media, this is like someone downloading from the web and then profiteering from it.