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    When will the "Shipping Bug" Be Resolved...

    Discussion in 'Lenovo' started by Thinkpad Man, May 29, 2007.

  1. Thinkpad Man

    Thinkpad Man Notebook Geek

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    Hi all,
    I ordered a T61 and agreed to a 6-09-07 shipping day...
    Now it says Aug 29...
    When will this be fixed? Does anyone Know?
     
  2. Solidgun

    Solidgun Notebook Consultant

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    I am not certain when it will be fixed....or if it will. However, if they do not correct it this week, they will not correct it until the issue reaches accounting and their accountants deem this issue financial loss due to higher volume of phone calls. Downside of large corporations.
     
  3. Thinkpad Man

    Thinkpad Man Notebook Geek

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    I bet It's all "Brian Meyer's Fault"... ;)
    Come-on Brian fix the shipping bug... :rolleyes:
     
  4. Greg

    Greg Notebook Nobel Laureate

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    If that happened to me, I would be cancelling the order. No laptop is worth a 2 month wait, especially since they'll probably hold your credit card hostage for the entire time.
     
  5. s4iscool

    s4iscool Notebook Deity

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    i already posted their internal memo, what more info do you need. if you arent comfortable, just cancel it, or have your buddy Meyer cancel it
     
  6. jmwein

    jmwein Notebook Evangelist

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    Is there one piece of hardware that is causing the delay or are the computers just backed up in general? I’m hoping it’s the former and that I didn’t order that part in my computer!! Anyone know?
     
  7. s4iscool

    s4iscool Notebook Deity

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    i would guess that lenovo grossly underestimated the popularity of the new T61 with SR. There are VERY few other options at this time, as Dell hasnt even announced their upcoming XPS and Inspiron SR models. If Lenovo cant fill these orders quickly, im sure many will turn away from them. But the die hard Thinkpad fans will stick around and even purchase it through retail.
     
  8. jd1010

    jd1010 Notebook Evangelist

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    Just got off the phone with lenovo. Sales rep says their is something wrong with the t61's and that the factory is rejecting them. She says they're working on the problem and that there will be a delay of 2-3 weeks at the minimum. So I'm looking at waiting 2 months to pay more than I was gonna pay for any other laptop I was thinking of purchasing. Good job lenovo...I will be calling to get compensation in some way. What is reasonable to ask for? Free express shipping and $100 off? I'm thinking of cancelling now but what difference would it make. I would have to wait 2-3 weeks to get a computer from dell or hp anyway.
     
  9. s4iscool

    s4iscool Notebook Deity

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    i think out of the three you mentioned, lenovo has proven to be the slowest. Many new SR HPs are being delivered, and once dell announces the new Insirons with SR, they should ship wihin 2 weeks (ive never had a dell take longer than the estimated time) If your case is the same as mine, then I willl soon be cancelling or wait for the T61p

    if you chose to wait, others have reported 5-10% discounts offered by lenovo...doenst hurt to ask i guess
     
  10. Jimco

    Jimco Notebook Consultant

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    I agree. I think Lenovo is having a general availability problem with parts. This is not atypical when ordering new hardware when it first releases. It's part of the pain of being on the bleeding edge.

    I ordered mine retail this morning and I'm currently on hold with Lenovo to cancel my order. I'm sure they'll ship ASAP, but it's just not convenient for me to wait right now. I'm also a little apprehensive that the retail channel will start running short soon.
     
  11. gjg

    gjg Notebook Guru

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    still showing an Aug ship date on my order for a T60 Flexview.



    Est. Ship Date

    08/27/07


    1 2613ct Configured System

    2613cto Lenovo Thinkpad T60 2613 - No Cpu
    42r9190 Vbb No Int.wifi Wl 3rd Antenna
    62p6054 Vbb Integr.bluetooth Pan
    42r9315 Sbb Intel Core 2duo Proc T7200
    62p4918 Vbb Microsoft Winxp Home
    42r9281 Sbb Ms Winxp Home Us English
    42r9422 Sbb 15.0-sxga+ Tft.fv W/ Wva
    42r9328 Sbb Atiradeon Mob. X1400 128mb
    41w2063 Vbb 2gb Pc2-5300 667mhz 2dimm
    39t6476 Sbb Keyboard Us English
    41w1611 Sbb Ultranav - Trackpnt&touchp
    41w5780 Sbb 100gb Hdd 7200rpm
    41w5783 Sbb Dvd Rec 8x Dual Layer Ub
    41w1685 Sbb 11abgwifi Wl Lan Useulaanz
    41w1508 Sbb 6 Cell Li-ion Battery
    39t6442 Sbb Country Pack North America
    27r1769 Sbb Pstn Cable
    42r9212 Sbb Lang.pack Us English
    42x0779 Sbb Msoff Sm 2007 English
    41w1601 Sbb Packaging Us 15
    27r1540 Sbb Ati Label
    39t6440 Sbb 56k V.92 Designed Modem
    41w1711 Sbb Clear Plate T60 Wlan+bt
    41w1721 Sbb Fcc Label
    41w1749 Sbb Geo Label Us Wlan Bt
    41w1774 Sbb Logo Plate
    41w2082 Sbb Ms Lbl Intel Dual Core
    41w1738 Sbb Mt 2613 System Label
    42t7135 Sbb Intel Label Core-2
    41w2071 Sbb 1gb Pc2-5300 667mhz Mem.
     
  12. s4iscool

    s4iscool Notebook Deity

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    its a bad sign that a company cant resolve this type of problem within a day. Quite silly IMO.
     
  13. Solidgun

    Solidgun Notebook Consultant

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    Larger companies like this take longer time to correct these errors as the channels of communication as well as the holiday weekend would affect this. I am at work and things are falling apart as there are people still on vacation or delays happening as well.

    Hopefully, the 2 to 3 weeks of delay was overstated to compensate for any unforeseen issues as well.
     
  14. jd1010

    jd1010 Notebook Evangelist

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    So true, I was thinking the exact same thing when I checked this morning to see my 5/30 est shipping date change to 8/30.