Wireless connection keeps dropping out

My wireless connection (which goes through a router) constantly drops out. I am using Vista Ultimate 32-bit.

It is definitely not the router that is causing the problem because there are 3 other PC's that connect to the router and their wireless connection is perfect. Also, the router (Netgear) has the latest drivers.

I have ping'ed the Default Gateway that my notebook is using and it sometimes comes up with the following response:

ping xxx.xxx.x.x (xxx.xxx.x.x is the default gateway)

Pinging xxx.xxx.x.x with 32 bytes of data:

Reply from xxx.xxx.x.x: bytes=32 time=41ms TTL=64
Reply from xxx.xxx.x.x: bytes=32 time=1ms TTL=64
Reply from xxx.xxx.x.x: bytes=32 time=73ms TTL=64
Reply from xxx.xxx.x.x: bytes=32 time=2ms TTL=64

Ping statistics for xxx.xxx.x.x:
Packets: Sent-4, Received=4, Lost=0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum=1ms, maximum=73ms, Average=29ms

Sometimes in the ping statistics, one of the "Reply from....." lines says "General Failure" or "Request timed out", which in turn results in 1 Lost Packet.

What does this all mean ? Please help.....

I have been trying to fix the wireless connection on my notebook for about a week and have wasted nearly 10 hours trying to fix it.

I am using a T61p model 6459A12.

 

Turn off power management for the wireless adapter, and uncheck "turn this connection off when changing locations" box in Access Connections.

 

Thanks bsodder.

Unfortunately I have already previously turned off power management for the wireless adapter, and also disabled Access Connections. I now only use the Windows Vista wireless utility. Problem still occurs.....

Previously, I used Access Connections and not the Windows Vista wireless utility but I still had the problem.

My T61p notebook is less than a month old and it has already been in for a service and come back. They replaced the wireless card. Still didn't fix the problem

Any other suggestions ?

 

Also, what does it mean by "Lost Packets" resulting from "General Failure" or "Request timed out" responses when ping'ing the Default Gateway ?

Does it mean that my wireless connection is stuffed ?

 

Just means that the connection was broken when those packets were sent - the same message will appear when a wired lan loses connectivity. I assume you turned off power management both in the adapter properties, and in the advanced settings for the power management plan you are using. Other things you might try is changing the channel manually (with other users on the hub, the Tpad might have gotten shifted to a noisey channel). Also, check the encryption settings on both the router, and the card (start with no encryption at all, then try WPA2-AES). Sometimes, specific routers and wireless card just do not operate well together - partially by design, as manufacturers try to push their own cards. Oh, and also make sure you are using the latest drivers for your card - often, updates are to fix just such problems as this.

 

I am having the exact same problem. I have double checked everything in the power settings, updated driver, still drops out constantly. I am about to call Lenovo - I will update if I figure anything out.

 

Try this, http://www.hanselman.com/blog/CommentView.aspx?guid=dc75de35-c310-43c9-9adc-eba0e0c072d5

Thanks MYK.

 

how do I get to these settings???

 

Hey quickplace1, how did you go when you rang Lenovo ?

 

where can i find global settings?

 

Hi jaxxx, i would love to help you out, but unfortunately my less than 2-month old T61p is back for repairs for the 2nd time.....

As far as I can remember, the first place to find power management settings is in the Control Panel, System and Maintenance, System then click on your Wireless card in Network Adapters. Right-click and select Properties and Power Management should be one of the tabs. (Changing the channels is in one of the other tabs)
The other place to find power management settings is to right-click on your power setup option icon which should be in the taskbar near the bottom right edge.

Hope this helps

 

thanks, been having the drop out problem constantly since moving to a new wireless router - since following these steps the problem has completely gone.