The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Workaround around restocking fee :-)?

    Discussion in 'Lenovo' started by bastafidli, Feb 28, 2007.

  1. bastafidli

    bastafidli Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    I got our T60 and I am quite happy about it so it is a keeper, but I have notice something interesting and I would like to hear your opinion.

    Lenovo says that after you open the box, you are subject of 15% restocking fee. The interesting thing is that when you open the box, the notebook is in plastic bag with white sticker telling you that once you start using it you have to agree with all the EULAs and if you do not agree you should return it for a FULL REFUND.

    So is it possible for somebody not happy with their Lenovo to basically claim they didn't agree with the EULAs, which can be seen and accessed only after the box is opened to receive a full refund?
     
    bastafidli, Feb 28, 2007
    #1
  2. Greg

    Greg Notebook Nobel Laureate

    Reputations:
    7,857
    Messages:
    16,212
    Likes Received:
    58
    Trophy Points:
    466
    Catch-22...my suggestion is to keep calling until you get that friendly-enough rep that is willing to not charge you. If you cannot get that, BBB them.
     
    Greg, Feb 28, 2007
    #2
  3. bastafidli

    bastafidli Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    BTW, I do not want to return it, it is pretty awesome :) I am just pointing this out for interest of others.
     
    bastafidli, Feb 28, 2007
    #3
  4. Greg

    Greg Notebook Nobel Laureate

    Reputations:
    7,857
    Messages:
    16,212
    Likes Received:
    58
    Trophy Points:
    466
    Yea, it sucks...those of you who have to undergo this will have some issues. But yea, definitely good to know.

    This reminds me of when a Dell customer decided to install Linux, reject the MS XP EULA, and had a month or two battle to finally get a refund of the OS cost.
     
    Greg, Feb 28, 2007
    #4