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    X1 Carbon Gen 4 - Unresponsive trackpad / trackpoint after resuming from hibernation

    Discussion in 'Lenovo' started by Ben REIMEU, Aug 9, 2016.

  1. Ben REIMEU

    Ben REIMEU Notebook Guru

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    Hi everyone,

    I've had this problem since I received my X1C 4 month ago :
    Almost everytime I resume my computer from hibernation, the trackpad and the trackpoint are totally off. Not even a cursor on screen.
    I have to wait between 30sec and 1min before it becomes active again (keyboard and fingerprint reader have no problem).
    This is a very annoying problem, as this machine is useless during a minute each time I open the lid ...

    Had the problem since the begining, and 1 bios update and 2 driver update later, still no luck.
    I reinstalled windows several times, and did a clean install when the anniversary update came out.
    I'm beginning to feel very disappointed with this issue, I called Lenovo support, and the guy told me it's a software problem and he didn't have any advice for me except waiting for a fix.

    Is anyone having the same problem here ?
     
    Ben REIMEU, Aug 9, 2016
    #1