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    X220 Backspace is not responding

    Discussion in 'Lenovo' started by jackrabbit, May 19, 2011.

  1. jackrabbit

    jackrabbit Notebook Enthusiast

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    I just found out my X220 Backspace does not respond or register to my keystroke like any other keys. I have to hit really hard to get it to erase something. Does this mean I have to send my laptop back to Lenovo for service?
     
    jackrabbit, May 19, 2011
    #1
  2. MidnightSun

    MidnightSun Emodicon

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    No, call Lenovo Support and ask for a replacement keyboard. They will send you a new keyboard that you can install yourself (see the Hardware Maintenance Manual).
     
    MidnightSun, May 19, 2011
    #2
  3. jackrabbit

    jackrabbit Notebook Enthusiast

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    Thanks MidnightSun. I am wondering would that invalid my 1-year accidental damage warranty.
     
    jackrabbit, May 19, 2011
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  4. SR45

    SR45 Notebook Consultant

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    SR45, May 19, 2011
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  5. jackrabbit

    jackrabbit Notebook Enthusiast

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    I just called Thinkpad/Think Center. They will ship out a new keyboard and should arrive in a few days. Very nice!!!

    I checked with the rep. He confirmed that it won't effect by warranty.

    SR45, if what you said is true. That is totally awesome!!!
     
    jackrabbit, May 19, 2011
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  6. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    It will only void the warranty if improperly installed. :p
     
    Tsunade_Hime, May 19, 2011
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  7. jackrabbit

    jackrabbit Notebook Enthusiast

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    That is true. :)

    I think I should be okay with these two clumsy hands. I upgraded my 2GB to 8GB and everything seem to be working fine. So far...
     
    jackrabbit, May 19, 2011
    #7