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    X220: IPS Display shortage? Annoyed by support...

    Discussion in 'Lenovo' started by Pintu, Sep 3, 2011.

  1. Pintu

    Pintu Notebook Consultant

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    I have a pressure spot on my X220 IPS display and I contacted Lenovo support more than 2 weeks ago. As I have next business day warranty I expected there will be more than enough time to get it fixed by the coming Monday as I am leaving for a long trip. But I was wrong, as the display is not in stock and they cannot tell me when it will be available.

    That is very frustrating and I never had this problem in the past with Dell support. My hope is now that they will send the display to my location for the coming 3 months so that I can fix it myself. Does anyone know if Lenovo will do that?
     
    Pintu, Sep 3, 2011
    #1
  2. bradatlarge

    bradatlarge Notebook Enthusiast

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    In all the thinkpads i've owned over the years, I have never experienced an out of stock parts (warranty) situation.

    Dell, is a different story.

    Good luck man, that sucks. Doesn't sound unusable though. Or is it?
     
    bradatlarge, Sep 3, 2011
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  3. JaneL

    JaneL Super Moderator

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    Probably not as the screen is not a Customer Replaceable part.
     
    JaneL, Sep 3, 2011
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