The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Y500, ended up with two; how can I compare them before I send back?

    Discussion in 'Lenovo' started by jaysonsd, Jun 6, 2013.

  1. jaysonsd

    jaysonsd Notebook Enthusiast

    Reputations:
    0
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    Due to Lenovo's fantastic customer service, I ended up with two Y500s, instead of canceling the first order like they were supposed to. Was about to call them to yell about their stupidity, when I realized its a good time to mess around with them to pick the better of the two. They should have the same build dates, was wondering what kind of ringer could I put them through to test them out.

    Thanks,
    Jayson
     
  2. custom90gt

    custom90gt Doc Mod Super Moderator

    Reputations:
    7,914
    Messages:
    3,863
    Likes Received:
    4,839
    Trophy Points:
    331
    Don't have a lot of time to post, but one thing I would do is load up gpu-z and look up the asic quality of the gpus. I would keep the one with the higher quality.
     
  3. arcticreaver

    arcticreaver Notebook Consultant

    Reputations:
    2
    Messages:
    171
    Likes Received:
    0
    Trophy Points:
    30
    maybe you should run some benchmarks, stress tests, and trackpad tests? i would leave them on plugged in for a few days just to see how they perform.
     
  4. jaysonsd

    jaysonsd Notebook Enthusiast

    Reputations:
    0
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    They have trackpad tests? I'll look into it and start benchmarking the hell outta them this week, thanks!
     
  5. arcticreaver

    arcticreaver Notebook Consultant

    Reputations:
    2
    Messages:
    171
    Likes Received:
    0
    Trophy Points:
    30
    i don't know if they have trackpad tests per say but maybe you can check the make and model of the trackpad since apparently one model works better than the other.
     
  6. octiceps

    octiceps Nimrod

    Reputations:
    3,147
    Messages:
    9,944
    Likes Received:
    4,194
    Trophy Points:
    431
    If this were me, I'd overclock the hell out of both of them and keep the one that hits the highest speeds. Unless that one was seriously broken in some other respect. That's just me though. GPU-Z ASIC quality is pretty laughable at times and won't accurately tell you how good of a GPU you got. You gotta push it to the edge to really tell.
     
  7. MidnightSun

    MidnightSun Emodicon

    Reputations:
    6,668
    Messages:
    8,224
    Likes Received:
    231
    Trophy Points:
    231
    To be safe, I'd say not to open the other one. Technically, any open-box laptop will get charged with the 15% restocking fee (although in your case you can probably get out of it by explaining the circumstances), and it'd be a lot easier just to avoid that headache in the first place.
     
  8. kent1146

    kent1146 Notebook Prophet

    Reputations:
    2,354
    Messages:
    4,449
    Likes Received:
    476
    Trophy Points:
    151
    Agree with this.

    If I was Lenovo, I could make a pretty solid argument around charging you a 15% restocking fee. "If you didn't want the 2nd laptop, then why did you open the box instead of just sending it back?"

    You obviously aren't too impressed with Lenovo's ability to handle an order cancellation. Do you really think that they are going to handle an order restock / refund competently, especially since you're going to be asking for something out-of-standard-policy (open box refund without charging a restocking fee)?

    Honestly, just send one of the two unwanted shipping boxes back in unopened condition, and just wipe your hands clean of any potential headache.
     
  9. jaysonsd

    jaysonsd Notebook Enthusiast

    Reputations:
    0
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    The email with the RMA number stated a full refund. The kicker is that they sent me the wrong model for the second one anyways :p Good thing I ordered the first one. The only concern I have with the laptop is the ultrabay gpu hits low 90s when playing the one game I can get on it: Skyrim full-res and high settings. Looks beautiful, just a bit worried. Temps stay in the upper 30s when not not gaming (big plus from last gx640) and can actually sit on my lap w/o a cooler. The Y510p looks tempting, but w/o confirmation of intel's chipset working, just not worth it in my time frame. Thanks everyone!
     
  10. dronelebeau

    dronelebeau Notebook Geek

    Reputations:
    0
    Messages:
    94
    Likes Received:
    1
    Trophy Points:
    16
    the 700m series gpu's run hotter due to increased clocks by gpu boost 2.0 and should automatically clock down when it reach a threshold just like intel cpu's turbo boost. how about the temps on the main gpu? the ultrabay tends to be around 5c to 10c hotter then the main gpu based on mostly everyone's experience including mine.