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    Y530 shuts down after plugging in AC adapter

    Discussion in 'Lenovo' started by Olive, Apr 12, 2009.

  1. Olive

    Olive Notebook Geek

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    Hi,

    I recently (a few days a go) purchased the Lenovo Y530 model for my father, since his older 4 year old laptop recently died. I set up a clean Windows Premium for him, added 2 gigs of ram (total of 3), anti-virus protection and all the things he needs.

    However, 2 times (once on Saturday and once today) the laptop has shut itself off. From him (dad), I was able to find out the following:

    - He'll be watching a film or browsing the internet for 1-2 hours with just the battery.
    - When he goes to plug the computer into the AC via the cord, his google desktop shuts down and in a matter of 1-3 minutes, windows shuts itself down. His battery still has life in it, and I can't find any answers online.

    I will be calling Lenovo tomorrow, but wanted to know if anyone here has any ideas or has encountered this in the past.

    Regards.
     
    Olive, Apr 12, 2009
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  2. beige

    beige Notebook Deity

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    ok go to power options and then advanced power options select the plan u are using and change plan settings ---> advanced power settings under batter--->critical battery action check that action under plugged in is "do nothing"
     
    beige, Apr 12, 2009
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  3. Olive

    Olive Notebook Geek

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    Thanks - however, this setting is already in place and this happens even when the battery is fine.
     
    Olive, Apr 12, 2009
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  4. beige

    beige Notebook Deity

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    sorry i don't have any other ideas
     
    beige, Apr 12, 2009
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