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    Y570 freezes

    Discussion in 'Lenovo' started by gioellip, Jun 21, 2011.

  1. gioellip

    gioellip Notebook Enthusiast

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    Hi everyone. So I got my Y570 last saturday and after 10 minutes of first using it, it freezed. I cant do anything (even the numlock doesnt work). All I can do is to perform a hard reset (push power button for 5 seconds). It happened again and again. So I updated the drivers from the Lenovo support site but still, it always freezes. Sometimes with just 10 minutes of using to about 2 hours. I dont know if it is about problems with the drivers or anything. What do you think is the problem? Should I clean install Windows 7? I tried the onekey recovery to initial state but it still freezes all the time. I really dont like messing with the BIOS because Im afraid to brick my laptop. What do you think? Thanks.
     
    gioellip, Jun 21, 2011
    #1
  2. ElBlufer

    ElBlufer Notebook/NBR Addict

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    It sounds like there may be something wrong with my laptop. Unfortunately, I'd recommend calling lenovo for an RMA.
     
    ElBlufer, Jun 21, 2011
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  3. gioellip

    gioellip Notebook Enthusiast

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    It still doesnt stop freezing. I think it is a hardware problem too. I have made all updates except the bios. I think it is a motherboard problem or any hardware at all. just want them to solve my problems.
     
    gioellip, Jun 24, 2011
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  4. ElBlufer

    ElBlufer Notebook/NBR Addict

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    I'd definitely contact lenovo, it's probably hardware related if it's happening consistently.
     
    ElBlufer, Jun 24, 2011
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