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They send me the wrong friggin laptop. I ordered a Z60t and they sent me a Z60M with the same configurations. Okay, so I figure I'm not going to send it back and wait another 6 weeks for the right laptop to come in so I'll keep it. (Even though this laptop is huge and way to heavy, it'll hardly fit in my school bag) We start it, prob 1. the integrated finger print reader hardware cannot be detected. 2. I install my etrust antivirus and the computer takes 30min to reboot. I call tech support and they told me to set it back to factory settings, so after an hour I lost all Lenovo software. She told me the hard drive could have gotten shaken during shipment so my finger print reader may not have been detected, I don't know how setting the system back to factory settings will help. Now the laptop seems useless and internet won't even work. I'm just gonna send the thing back, what a waste of time waiting.....
We've owned 3 previous thinkpads in my family, none were in the Z60 family and never had any probs at all. I'm just pissed it took so long to get here and they send me the wrong laptop
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IMO, Z60m is superior to the Z60t in everything except size and weight. But if these two things are important to you, I don't think you should settle. Especially when there seem to be other problems. Send it back, yell at them a bit. Perhaps they'll offer a free upgrade or something.
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Yeah, I agree you should send it back. Portability is maybe the most important reason why you bought laptop in the first place.
and six weeks later...........
Discussion in 'Lenovo' started by astro_girl, Mar 16, 2006.