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    cancelled order, but still charged my credit card

    Discussion in 'Lenovo' started by isagg, Jun 13, 2007.

  1. isagg

    isagg Notebook Consultant

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    I recently cancelled my order of t61 from lenovo via email (and phone actually) And I also got the confirmation email about order cancelling on Jun 7. But today I check my credit card, and found out they still charge me for the t61. :(

    I thought they only charge my credit card on the date they ship my order.

    Does anybody who cancelled their order from lenovo has the same problem? And usually how long does the credit come back?

    thanks in advance.
     
    isagg, Jun 13, 2007
    #1
  2. Donsell

    Donsell Notebook Evangelist NBR Reviewer

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    Challenge the charge with your credit card. Supply them with the cancellation. They'll take care of it.
     
    Donsell, Jun 13, 2007
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  3. isagg

    isagg Notebook Consultant

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    just tried to call lenovo, and was hold for 50 mins, finally when there's a rep pick up the phone, the line was disconnected with no reason!

    can't believe that...
     
    isagg, Jun 13, 2007
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  4. furrycute

    furrycute Notebook Evangelist

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    It's not a charge, it's a temporary authorization hold on your credit card account. The hold will disappear after about 2 weeks.
     
    furrycute, Jun 13, 2007
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  5. Greg

    Greg Notebook Nobel Laureate

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    Having a hold on 1-2k isn't fun. Call the credit card company anyway and force the hold to disappear.
     
    Greg, Jun 13, 2007
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  6. isagg

    isagg Notebook Consultant

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    it actually shows up on my statement... I think I should ask them to deal with this before I pay my bill....
     
    isagg, Jun 13, 2007
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  7. Grentz

    Grentz Notebook Evangelist

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    Ya, holds will show up on your statement. Still not the most fun.
     
    Grentz, Jun 13, 2007
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