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    did you call IBM support lately?

    Discussion in 'Lenovo' started by vk60402, Sep 23, 2005.

  1. vk60402

    vk60402 Notebook Guru

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    I've called the IBM support in the past (within the past 6 mo) and have NEVER experienced a hold time longer than 5 min. Actually, the hold was closer to 2-3 min.

    Now, it seems that I'm on hold for at least 10 min and the hold music is still playing...

    Luckily, my problem is a trivial issue (the mic jack is not working on my R40) but this does not look good....

    VK
     
    vk60402, Sep 23, 2005
    #1
  2. Trippytiger

    Trippytiger Notebook Consultant

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    Maybe they're having a busy day.

    When I ended up calling tech support a week or two ago in my quest to return my T42, I was probably on hold for less than a minute.
     
    Trippytiger, Sep 23, 2005
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  3. ZaZ

    ZaZ Super Model Super Moderator

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    Called a couple months ago. Picked up on the second ring.
     
    ZaZ, Sep 24, 2005
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