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    first Lenovo RMA experience. how is it?

    Discussion in 'Lenovo' started by louisssss, Nov 12, 2008.

  1. louisssss

    louisssss Notebook Consultant

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    quick scenario: no display on laptop after sleep.

    called lenovo tech support. went through their run-down of diagnosis with no luck. they will be shipping me pre-paid box within 2 days. he also said entire turn-around time was 5-7 days.

    this will be my first time working with lenovo to RMA something. any comments on it?
    i'd like to minimize downtime, i use my laptop everyday for about 6 hours a day.
     
    louisssss, Nov 12, 2008
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  2. zerosource

    zerosource Notebook Deity

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    1 week. take your 6 hrs for family time and hobbies. =]
     
    zerosource, Nov 12, 2008
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  3. nameIess

    nameIess Notebook Consultant

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    ^^^ good tip :]
     
    nameIess, Nov 12, 2008
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