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    has my laptop actually shipped?

    Discussion in 'Lenovo' started by shocker3000, Apr 7, 2008.

  1. shocker3000

    shocker3000 Notebook Consultant

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    I ordered late friday, and I recieved this email today:
    Dear Customer,

    Thank you for choosing Lenovo!

    All or part of your order has shipped. In some instances your order may be shipped form more than one location, which will result in multiple notifications. You will only be invoiced for products that have shipped. For order status inquiries please contact your Lenovo rep at :

    With an order number, but no tracking number. I find it hard to believe it has shipped already. That and I was kinda hoping to change my order a little.
     
  2. elfroggo

    elfroggo Notebook Evangelist

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    Well, I've gotten those exact same emails, only with important information along with it :p.

    Here's what is missing
    ---------------------
    Please visit our online status tool to view the latest information on the

    status of your order:



    www.directlenovo.com/orderstatus/login.cfm?cid=*************



    (Shipment tracking numbers, if applicable, will be posted to the website

    within 24 hours.)



    Customer Number: ********
    Order: *******


    NOTE: Please do not respond to this message; it comes from a notification

    only address that cannot accept replies.
    --------------------------------------------
     
  3. shocker3000

    shocker3000 Notebook Consultant

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    hmm where can I put in my order number in hopes of getting a tracking number? Since I only made a guest account.
     
  4. elfroggo

    elfroggo Notebook Evangelist

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    www.directlenovo.com/orderstatus/login.cfm?cid=*******&oid=******

    this is the format of the lookup.
    cid is your customer number
    oid is your order number

    if you have that information, you can try replacing the *** with your info and see if it can look it up. I'm assuming you're in the US here.. Canada has a totally different system.
     
  5. rob65789

    rob65789 Notebook Consultant

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    I think they update their system info at night, so you should know tomorrow exactly what shipped.