help milk the deal

my order has been delayed (ordered 8/12), it has yet to ship, so i plan on giving lenovo a call, and asking for compensation.
i want to be prepared and sound confident so that i actually get somewhere with the CSR, so any advice on what i should bring up?

i plan to mention that im starting school very soon, and my laptop wont be here in time and im a computer science major so i'll be needing it the first day of class.

ultimately, i'd like to score a dock, but i'll settle for a battery or something.
what are some other things i can say to "fortify" my complaint

 

They dont really care that we start school soon (I tried that one) :/ They did offer to change the shipping address to my school address if I wanted so that when it ships, I still get it.

 

Its weird how you ordered the same day as me, very similar configuration but you have still not received yours? Did you order right from the lenovo site? Order another one with the new discounts and you will end up getting it cheaper and probably sooner.

 

What is your estimated ship date? If it hasn't reached that date, then they really don't owe you anything.

 

it was 8/30. got delayed though.

and braddd, i used the 10% discount code for 8/12. right from lenovo
i thought about re-ordering, but then i was afraid i would end up with 2 laptops, and have to go through the hassle of RMA and sending it back and all that. i rather complain, and get some compensation.

 

I hear ya. I hope they end up giving you a dock!

 

Try to get an extra battery like everyone else that got their T61's delayed in June. Someone posted they asked for the Thinkpad laptop bag too. You could try to get more warranty years or the thinkpad protection plan. What was your configuration? I ordered a 14" T61p on the 28th and it shipped today on the 31st.

 

2.0 ghz SXGA+
2 gig ram
100 gig 7200rpm
Quadro 140M
Atheros a/b/g
no bluetooth / fingerprint
windows xp home
9-cell


if they wont buy the thing about school starting, what should i say? should i just say im very angry that the order was delayed?

 

How about be honest instead of lying? They people you're trying to rip of are...people too ya know

 

Keep in mind this is not Dell, and you may actually end up with nothing. If you do get some compensation, hopefully Lenovo can mail you some integrity.

 

how am i lying? my order was delayed, and im upset. other people got free stuff , so i want in too.