is lenovo warranty internationally accepted?

as I imported my thinkpad from the states, will Australian lenovo service honor the warranty, which has 3 years left

 

It depends on the machine type. You can use the link in the sticky to see.

 

ok i went to the link for IWS, put in my machine type.

and I got a list of countries and phone numbers which Australia was one of them, does this mean that my machine is cover in Australia by IWS?

and also i went to the Australian lenovo site looking for warranty, put in my machine type and serial number and i got location: united states.

Sorry it is 1:30 in the morning here in Australia otherwise I would have just called to find out.

thanks

 

you are covered.

 

Not all T series have IWS. It depends on the machine type. Typically models are introduced in the US and as they become available overseas, IWS is added.

 

All T's has international? The T43p I bought in 05' had international. But when I search online with my serial number, they said it's only in the States...?!

 

Yeah...it's 4313-CTO......But how could I get a T510 that's not a CTO anyway.

 

Resellers of preconfigured systems.

 

Which mostly lack the configurations I need and selling at a higher price (I have CPP)...

 

Okay, so do CTO as you have...

 

yes you are covered.

 

I see. Thanks lead_org. It has changed since I first got the system in Feb 3rd. My machine type was only listed with United States warranty, instead of IWS now. I think they haven't had time to update everything then since it was still less than a month since the system debuted in CES.

 

I was answering OP's question.

I am not sure what your situation is, as not all US sold models are covered worldwide. But i think you should post this message at Lenovo.com official forum and ask Cleo_Lenovo or Mark_Lenovo's assistance.

 

Ha~ What a coincidence. I went on Lenovo warranty site to check again after seeing your post, and found now I am on IWS.

 

maybe you are been followed by a Lenovo customer support fairy

 

I bought private new, a week after the manufacturing date, I don't know if it's CTO or not.

 

haven't you got the laptop already?

 

if it's the 7450-67U in your signature then your model number is 67U, not CTO.

the 7450 machine type is covered by IWS.

all of this is covered in the sticky at the top of this forum.

 

i got it a month ago, but I just don't know if it's CTO. I didn't buy it from lenovo

 

yes, quite a few

I see that my machine is covered, that's all I wanted to find out. thanks erik, lead org