The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    lenovo Price Protection policy?

    Discussion in 'Lenovo' started by erickqq, May 9, 2008.

  1. erickqq

    erickqq Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I ordered a t61p from lenove canada this monday.Now the price of the same t61p has dropped by 7%. If I can change the order?
     
  2. jd1010

    jd1010 Notebook Evangelist

    Reputations:
    3
    Messages:
    513
    Likes Received:
    0
    Trophy Points:
    30
    I'm not exactly sure what the policy is in Canada, but I remember when I ordered my t61 they said that you can only apply price protection once. So if you do it once and it drops even lower you can't do it again.
     
  3. LoneWolf15

    LoneWolf15 The Chairman

    Reputations:
    976
    Messages:
    1,537
    Likes Received:
    1
    Trophy Points:
    55
    Create the order for the laptop with the new low price, making it the exact same hardware configuration as before.

    At the end, convert the order to a quote. You will be e-mailed the information you need for this quote.

    Call Lenovo sales. Tell them you wish to do a price match on an existing order. Provide them with the order number of your laptop, and the quote number that you were e-mailed. It will probably take a few weeks, but they will credit the difference to your credit card when all is said and done. Be persistent if necessary, and keep track of all correspondence.

    I saved an extra $90 through the 21-day price guarantee myself.
     
  4. satellite

    satellite Notebook Consultant

    Reputations:
    1
    Messages:
    132
    Likes Received:
    0
    Trophy Points:
    30
    Thats exactly correct.I even managed to get a discount by mail.i didnt have access to phone so i emailed them and they kindly returned the money!
     
  5. erickqq

    erickqq Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I ordered t61 from IBMEPP.they need the name and serial number ,if want to change the order.
     
  6. tallshorty

    tallshorty Notebook Evangelist

    Reputations:
    22
    Messages:
    459
    Likes Received:
    0
    Trophy Points:
    30
    Then you should cancel it (if it hasn't shipped yet) and reorder it.