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    lenovo X61 Internet connection problem.. help!!!

    Discussion in 'Lenovo' started by hojin4eva, Jan 21, 2008.

  1. hojin4eva

    hojin4eva Newbie

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    Currently running, Windows Vista home
    everything work fine until today,
    I can't get onto internet, my other computers are fine
    but this X61 isnt. Its wireless connection AGN,
    it doesnt connect to the internet.

    I have tried ipconfig /renew and release over prompt, but
    it wont let me do that and it says 'the requested operation requires elevation'
    I even tried to do system restore, some how system restore wont work either.

    Can anyone can think what the problem is ?
    I have connected to Public wireless lastly and it was universities..
     
    hojin4eva, Jan 21, 2008
    #1
  2. pixelot

    pixelot Notebook Acolyte

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    Oooh. That's odd about System Restore and the prompt stuff. What exactly happens when you try and connect?
     
    pixelot, Jan 21, 2008
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  3. Arki

    Arki Super Moderator

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    Arki, Jan 21, 2008
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  4. hojin4eva

    hojin4eva Newbie

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    uninstall the old one via device manager?
    I'm sorry, I am really new to vista..
    what does that mean..
     
    hojin4eva, Jan 21, 2008
    #4
  5. hojin4eva

    hojin4eva Newbie

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    Ok, starts from here, today,
    turn on the computer and it said new hardware detected
    need software,
    I ignore that,
    and tried to connected to internet,
    it gets signal from Router, however
    it wont connect and says that It cannot be connected to internet
    and gets error code 229377, cannot connected to DHCP SERVER
    (other 3 computers work FINE)

    I cant even run the disgonastic,
    its says that it I have to turn on the diagonatisc service
    so I did (choose automatic instead of manual)
    and it tried to do this manually, and again, I get error msg again...
     
    hojin4eva, Jan 21, 2008
    #5
  6. Arki

    Arki Super Moderator

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    You shouldn't have ignored it.

    Go into your Device Manager (right click Computer, then properties) and click to the Hardware tab then click Device Managers.

    Do you see any unknown devices?
     
    Arki, Jan 21, 2008
    #6
  7. hojin4eva

    hojin4eva Newbie

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    Yes
    its unknown device
    category OTHER DEVICES - UNKNOWN DEVICE.

    never have installed anything
    computer is still brand new..
    btw I reinstalled device for network that you gave it to me..
    but it still wont work.. I dont understand why restore and
    repair (diagonastic) is not working.. .
     
    hojin4eva, Jan 21, 2008
    #7
  8. Arki

    Arki Super Moderator

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    Double click on that Unknown Device.

    Do you see any more information you can post?
     
    Arki, Jan 21, 2008
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  9. hojin4eva

    hojin4eva Newbie

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    Now I actually remove that from the list
    and I get this message

    ThinkVantage Access Connections Service GUI HELPER MODULE HAS STOPEED WORKING.
     
    hojin4eva, Jan 21, 2008
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  10. Arki

    Arki Super Moderator

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    ???

    How did you remove it?
     
    Arki, Jan 21, 2008
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  11. hojin4eva

    hojin4eva Newbie

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    Start thinking to reinstall this computer and go back to factory setting through Thinkvantage restore problem
     
    hojin4eva, Jan 21, 2008
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  12. hojin4eva

    hojin4eva Newbie

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    right click the unknown device and remove ..

    oh and one other thing, firewall is disabled
    I try to turn it on, however I get error msg again.

    How do you think about the use backup to restore
    computer into factory setting?
     
    hojin4eva, Jan 21, 2008
    #12
  13. Arki

    Arki Super Moderator

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    You're not supposed to remove it...you're supposed to identify it by installing the appropriate driver...

    Anyways, you should restore it using factory restore.
     
    Arki, Jan 21, 2008
    #13
  14. Han Bao Quan

    Han Bao Quan The Assassin

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    It's not the problem with driver, I experienced it as well.
    Are u using Dynamic IP or static IP ?
     
    Han Bao Quan, Jan 22, 2008
    #14