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    new t400 creaks on bottom left

    Discussion in 'Lenovo' started by maluskeeter, May 30, 2009.

  1. maluskeeter

    maluskeeter Notebook Consultant

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    its been a few months since i got my t400..when the laptop is opened
    the bottom right part (where the thinkpad sign is, close to the fingerprint reader) when I press down it creaks and it looks like it is moving when touched. I'm not touching to hard, just a good press. When applied to the left side, this doesn't occur.

    Is this normal? If not, what can I do (return, fix)? Im not sure if hte warranty covers something like this or if I have to shed money from my pocket
     
    maluskeeter, May 30, 2009
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  2. cn_habs

    cn_habs Notebook Deity

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    You just have to give customer service a buzz and request a brand new palm rest to be sent to you. My friend and I both had this type of squeaky palmrest.
     
    cn_habs, May 30, 2009
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  3. trieudoahong

    trieudoahong Notebook Consultant

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    The same problem with me. Just got it two days ago.
     
    trieudoahong, May 31, 2009
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  4. maluskeeter

    maluskeeter Notebook Consultant

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    i know lenovo has millions of phone #'s. is there a # i should call specifically?

    how hard is the install on this? or is there a place where I can take to do it?
     
    maluskeeter, Jun 1, 2009
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  5. MaX PL

    MaX PL Notebook Deity

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    you dont need anything new.

    just remove the palm rest and put in back in place. what happened with mine was a piece was not snapped in on the inside and that was what caused the squeak for me.

    try that out. if it doesnt work give them a call.
     
    MaX PL, Jun 1, 2009
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  6. Sen5es

    Sen5es Notebook Consultant

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    I had the same problem and called 'Customer Support'. They sent me a new keyboard and palmrest the next day. There are instructions for palmrest/keyboard installations on the Lenovo site and 'Access Help' file on your computer under 'Thinkvantage'. I haven't tried installing the pieces yet as I am away from home. But I tried loosening the screw a bit on the bottom right and it fixed the creaking problem. Give it a try!
     
    Sen5es, Jun 1, 2009
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  7. cn_habs

    cn_habs Notebook Deity

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    Google IBM technical support/customer service. something in the lines like that.

    The instructions are all on the website. You can even see videos of it if you try hard enough. There's a video on youtube for sure.
     
    cn_habs, Jun 1, 2009
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  8. cn_habs

    cn_habs Notebook Deity

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    Google Lenovo support/customer service. something in the lines like that.

    The instructions are all on the website. You can even see videos of it if you try hard enough. There's a video on youtube for sure.
     
    cn_habs, Jun 1, 2009
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  9. MidnightSun

    MidnightSun Emodicon

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    I've heard this is due to the hard drive access cover being tightened too much, although I don't have personal experience.
     
    MidnightSun, Jun 2, 2009
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  10. trieudoahong

    trieudoahong Notebook Consultant

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    I think it caused by 2 rubbers installed with hdd.
     
    trieudoahong, Jun 2, 2009
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  11. creepinshadow24/7

    creepinshadow24/7 Notebook Consultant

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    i have the same problem

    lenovo told me though to send it in, they sent me a box now..

    oh well, i'll include some pics and a video on the technicians account that i'll make :p
     
    creepinshadow24/7, Nov 19, 2009
    #11