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    product recovery supplemental disc?????????

    Discussion in 'Lenovo' started by billy whizz, Jun 19, 2007.

  1. billy whizz

    billy whizz Notebook Guru

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    hi

    what is this?.......i do not have such a disk nor was i given one when i purchased the laptop.....al i have is a rescue and recovery cd which i was instructed to make when i got the laptop.......now that i needed to restore the laptop to factory settings, ive used this rescue and recovery disc to the point where the laptop is asking for "product recovery supplemenatl disc"...what is one of those ?
     
    billy whizz, Jun 19, 2007
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  2. Wingsbr

    Wingsbr NBR Decepticon NBR Reviewer

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    Wingsbr, Jun 19, 2007
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  3. billy whizz

    billy whizz Notebook Guru

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    cheers m8..tried that, but still asking for product recovery supplemental disc.... :(
     
    billy whizz, Jun 19, 2007
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  4. TPA

    TPA Notebook Evangelist

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    I believe there is the option of skipping the supplemental disk, which is what you do if you do not have one. It's what I had to do, and worked fine.
     
    TPA, Jun 19, 2007
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  5. billy whizz

    billy whizz Notebook Guru

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    so how do you do that ?....you cant do it..if you select "no" and then "cancel"...laptop just reboots back to the same message again..
     
    billy whizz, Jun 19, 2007
    #5