The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    w530: USB 3 issues

    Discussion in 'Lenovo' started by dnaxx, Jun 29, 2012.

  1. dnaxx

    dnaxx Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    1
    Trophy Points:
    16
    Hi,

    My new w530 notebook disconnects USB 3 devices after some time (around 10 minutes; data transfer should be active to reproduce the disconnection) when transfering data to an external USB 3 drive. Is anyone expiencing the same problem?

    I already tried reboot, re-installtion of drivers, and even an USB 3 express card. All with the same problem.

    It seems as if this problem occurs with different USB 3 controllers: http://forums.whirlpool.net.au/archive/1558885

    Regards,
     
    dnaxx, Jun 29, 2012
    #1
  2. Thors.Hammer

    Thors.Hammer Notebook Enthusiast

    Reputations:
    982
    Messages:
    5,162
    Likes Received:
    33
    Trophy Points:
    216
    What brand enclosure are you using?
     
    Thors.Hammer, Jun 29, 2012
    #2
  3. dnaxx

    dnaxx Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    1
    Trophy Points:
    16
    - DeLock 61757 USB 3 to SATA
    - DeLock eSATAp + USB 2 + USB 3 (don't have product code here)

    Both devices work fine on various notebooks but fail on the w530.
     
    dnaxx, Jun 29, 2012
    #3
  4. Thors.Hammer

    Thors.Hammer Notebook Enthusiast

    Reputations:
    982
    Messages:
    5,162
    Likes Received:
    33
    Trophy Points:
    216
    Do the other notebooks have the new Intel Ivy Bridge USB 3 chipset or last years Sandy Bridge Renesas/NEC chipset?
     
    Thors.Hammer, Jun 29, 2012
    #4
  5. dnaxx

    dnaxx Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    1
    Trophy Points:
    16
    No, I am using an USB 3 express card on these notebooks (the express card has a NEC chip).
     
    dnaxx, Jun 29, 2012
    #5
  6. PatchySan

    PatchySan Om Noms Kit Kat

    Reputations:
    3,971
    Messages:
    2,248
    Likes Received:
    221
    Trophy Points:
    81
    Maybe have a check at the Power Manager settings to make sure it's not suspending the USB ports for some reason? Look at the Advanced Settings and disable it at the USB section to see if it improve things.
     
    PatchySan, Jun 29, 2012
    #6
  7. dnaxx

    dnaxx Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    1
    Trophy Points:
    16
    I have already disabled this.
     
    dnaxx, Jun 29, 2012
    #7
  8. mikew3456

    mikew3456 Notebook Consultant

    Reputations:
    0
    Messages:
    148
    Likes Received:
    0
    Trophy Points:
    30
    there was a usb3 eXpress update in the Thinkvantage System Update application, maybe look at updating those drivers?
     
    mikew3456, Jun 29, 2012
    #8
  9. dnaxx

    dnaxx Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    1
    Trophy Points:
    16
    I have installed the latest BIOS update and also all updates available in the Thinkvantage Update application.
     
    dnaxx, Jun 29, 2012
    #9
  10. mikew3456

    mikew3456 Notebook Consultant

    Reputations:
    0
    Messages:
    148
    Likes Received:
    0
    Trophy Points:
    30
    i just checked System Update again on my new w530 and it seems the Intel eXtensible host controller driver didn't update last time. i tried again and it said it failed to install, "click here to install manually", which fired up the setup wizard.
     
    mikew3456, Jun 29, 2012
    #10
  11. dnaxx

    dnaxx Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    1
    Trophy Points:
    16
    dnaxx, Jun 30, 2012
    #11