The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    white screen problem-lenovo 3000 n100

    Discussion in 'Lenovo' started by kalstrom, Aug 28, 2006.

  1. kalstrom

    kalstrom Notebook Geek

    Reputations:
    1
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    15
    Hi All!

    I'm having a serious display problem on my screen. it started to fade into some lines and turned completely white/blank while i was surfing online. it happened once before while i left the music on. This seems to be just so randomly. ive taken off the batteries and tried to switch off and on but i couldnt get the screen back to normal, at least not until the window turn-off shows up (takes about 20 mins). now its working again after reboot. The pc itself is still running without a problem.

    i have not dropped it or any of this sort.

    its a 2 months new laptop!!!bought in june!!i have no idea what's gone wrong. it could go blank again anytime!

    Helpppp :confused:
     
    kalstrom, Aug 28, 2006
    #1
  2. djpharoah

    djpharoah Notebook Evangelist

    Reputations:
    102
    Messages:
    508
    Likes Received:
    0
    Trophy Points:
    30
    Return it. If its already happened once , that would more than enough for most to return it.
     
    djpharoah, Aug 28, 2006
    #2
  3. kalstrom

    kalstrom Notebook Geek

    Reputations:
    1
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    15
    hi

    do you know how long do i have to wait to have it back once i return it?
     
    kalstrom, Aug 28, 2006
    #3
  4. a1mint

    a1mint Notebook Consultant

    Reputations:
    1
    Messages:
    180
    Likes Received:
    0
    Trophy Points:
    30
    2 - 3 days to ship it to them. A couple days for them to do something, 2 - 3 days to return it.
    I'm just guessing. 7-14 days total?

    I read this other report about a keyboard problem on an HP dv8000, where after a tech support call, they agreed that it must be defective and send it over. He did, and it got sent back with a note stating "no problem found". The problem was not addressed.

    You run the risk of the same thing happening. You should ask if tech support creates a file, a record, stating the entire history of you and the hardware. That way, when the laptop arrives, they'd be able to read the report. Otherwise some anonymous guy starts all over, they start the laptop, click here and there, everything works, and they send it right back without fixing anything...
     
    a1mint, Aug 30, 2006
    #4
  5. konputer

    konputer Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    If you have pstools (you can get it free from microsoft) and remote access to your pc you can use psshutdown -d \\yourcomputer
    and it will force it to suspend

    When it comes out of suspend, the white screen issue will be resolved for the time being.
     
    konputer, Mar 24, 2008
    #5