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    LG LS50a Repair rip off

    Discussion in 'LG' started by malalford, Apr 28, 2007.

  1. malalford

    malalford Newbie

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    Hi all, Im in Melbourne, Australia and I have taken my ls50 to Highpoint (LG) for repairs. The socket where the power cord goes in was damaged (burnt out) and wont work or charge properly (you have to jiggle the cord around). :confused: :confused:
    The plastic on the cord connection that goes in said socket is melted and it's black inside the socket area. Also, the right USB port is damaged. Highpoint is telling me I need a new motherboard, power supply and USB port. :( :( :( I think theyre lying. I think its all integrated and i just need a new motherboard. Could anyone confirm or deny my suspicions please. Theyre telling me its gonna cost $600 for parts and labour. Ive also been waiting for 7 weeks and everytime i ring them, they say the parts have just arrived and a tech is on the job. Im just about ready to wrap my hands around some throats up in here. :mad: :mad: :mad: :mad: :mad: Any help would be much appreciated. :eek: :eek:
     
    malalford, Apr 28, 2007
    #1
  2. mujtaba

    mujtaba ZzzZzz Super Moderator

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    The support always replace parts.So I think they are right.(In fact if you were dealing with guys like Toshiba support [in some places] you would have been found guilty for damaging the lappy and your warranty would have been voided and you would have been forced to pay more than $1000 to get it fixed)
     
    mujtaba, Apr 28, 2007
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  3. shaheenarshan

    shaheenarshan Notebook Deity

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    firstly welcome tothe forums
    usually the mobo is one of the most costly parts of your laptop after your screen and gpu if any
    the rule is that if the cost of the repair is more than one-third or half te rice of the lapop its better to replace the whole laptop itself given that its not brand new

    well if its still under warranty you can ask them to reconsider provided that its not your fault whatsoever
    or else you could offer to pay half price as it seems to be manufacturing defect
    hope it works out
    cheers
     
    shaheenarshan, Apr 28, 2007
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  4. malalford

    malalford Newbie

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    Thanks for ur reply. No its not under warranty and it was my fault. Im a bit rough with my gear sometimes. I love my laptop so im just gonna have to cop it sweet.
    thnx again
     
    malalford, Apr 29, 2007
    #4
  5. shaheenarshan

    shaheenarshan Notebook Deity

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    no probs
    if it was not defect of workmanship i guess youll have to pay
    but on the brighter side after alls over youll have yyour lappy back rite :)
     
    shaheenarshan, Apr 29, 2007
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  6. KelchM

    KelchM Notebook Evangelist

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    600.00, sounds like you are getting off easy. Motherboard replacement is typically alot more costly than that.
     
    KelchM, Apr 29, 2007
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