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    Windows Vista Home 64BIT SP1 Refund

    Discussion in 'Linux Compatibility and Software' started by Simpler=Better, Sep 17, 2009.

  1. Simpler=Better

    Simpler=Better Notebook Consultant

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    I just put in my refund request for Vista, Works 9, PowerDVD, and Roxio....

    Now we wait :p

     
    Simpler=Better, Sep 17, 2009
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  2. archer7

    archer7 Notebook Evangelist

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    Good luck, dude!
     
    archer7, Sep 17, 2009
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  3. Simpler=Better

    Simpler=Better Notebook Consultant

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    I will need it haha.

    There's no way I would even try to use Windows Vista or Windows 7, and the 1737 doesn't have XP drivers....leaving Ubuntu as the only viable option.

    On a side note, Ubuntu 9.04 installed without any trouble. I haven't had time to test everything, but it feels pretty smooth right now.
     
    Simpler=Better, Sep 17, 2009
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  4. Simpler=Better

    Simpler=Better Notebook Consultant

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    Apparently ACKNOWLEDGMENT gets an extra 'e'
     
    Simpler=Better, Sep 17, 2009
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  5. Pitabred

    Pitabred Linux geek con rat flail!

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    Glad to hear it. To be fair, Windows 7 is pretty nice if you have a lot of RAM. The DRM still annoys the heck out of me, but it makes a nice video game loader ;)
     
    Pitabred, Sep 17, 2009
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  6. spookyu

    spookyu NBR Zombie Expert

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    That's high praise coming from a linux junkie. :p
     
    spookyu, Sep 17, 2009
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  7. archer7

    archer7 Notebook Evangelist

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    I installed Windows 7 and really liked it. However, that was the only time I've ever booted it. It's been there in my HD now for a month, unused. :p
     
    archer7, Sep 17, 2009
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  8. theZoid

    theZoid Notebook Savant

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    Three key words are 'video - game - loader -. That's exactly what I'll be using it for, it's been bought and paid for for a couple of months now. I've got the new Starcraft II preordered also :p
     
    theZoid, Sep 17, 2009
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  9. helikaon

    helikaon Notebook Consultant

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    Haha, hey, thumbs up!! I hope you're gonna keep use posted here on your case!
     
    helikaon, Sep 18, 2009
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  10. Simpler=Better

    Simpler=Better Notebook Consultant

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    Wow! I got a fast reply:

     
    Simpler=Better, Sep 18, 2009
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  11. Simpler=Better

    Simpler=Better Notebook Consultant

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    Here's my reply: (Feel free to criticize)

     
    Simpler=Better, Sep 18, 2009
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  12. helikaon

    helikaon Notebook Consultant

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    Well, their behavior was to be expected, just don't give it up :)
     
    helikaon, Sep 20, 2009
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  13. Simpler=Better

    Simpler=Better Notebook Consultant

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    Reply #2 makes me think they have a premade response for this, complete with question marks in place of apostrophes.
     
    Simpler=Better, Sep 21, 2009
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  14. Greg

    Greg Notebook Nobel Laureate

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    Reply back stating that the software EULA says to contact the manufacturer for a refund if you do not agree to it.

    This really should not be an issue...

    Look up ChrisM at Dell Community Forums, he might be able to help you out. I swear that guy fixes everything.
     
    Greg, Sep 21, 2009
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  15. osomphane

    osomphane Notebook Evangelist

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    haha, I'm gonna laugh if they do this and also buy a dell :)
     
    osomphane, Sep 21, 2009
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  16. ronnieb

    ronnieb Representing the Canucks

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    Haha mad respect for you! Keep on trying and good luck!!
     
    ronnieb, Sep 21, 2009
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  17. HotBlood

    HotBlood Notebook Consultant

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    Well, you could return the whole thing and order from a vendor that doesn't bundle any software... just a thought.
     
    HotBlood, Sep 21, 2009
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  18. osomphane

    osomphane Notebook Evangelist

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    Most vendors do, unless its a white notebook...
     
    osomphane, Sep 22, 2009
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  19. coolguy

    coolguy Notebook Prophet

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    No way you can get a refund for the individual bundled software. There are lots of other ways to make money.
     
    coolguy, Sep 22, 2009
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  20. osomphane

    osomphane Notebook Evangelist

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    I don't think he does it only for the money, lol
     
    osomphane, Sep 22, 2009
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  21. Simpler=Better

    Simpler=Better Notebook Consultant

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    I just spent $1,000 on a laptop and it's accessories. I would have gladly paid $100 for XP, but NOT Vista.
    If they continue to push back I might just settle for the Win7 upgrade....research tells me that it's not so bad after all....*sigh*
     
    Simpler=Better, Sep 28, 2009
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  22. Charr

    Charr Notebook Deity

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    Make sure you read Dell's EULA carefully. Lenovo edited their's recently to include that if you want a refund for bundled software, you need to return the entire unit.
     
    Charr, Oct 1, 2009
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  23. Simpler=Better

    Simpler=Better Notebook Consultant

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    Sorry for the delay, life caught up to me :p
    Here's my reply to them:

     
    Simpler=Better, Oct 13, 2009
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  24. Simpler=Better

    Simpler=Better Notebook Consultant

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    I read the EULA. It still says contact the supplier, there was no word of full returns. Judging by the responses, the "techs" are just going by prewritten responses.
     
    Simpler=Better, Oct 13, 2009
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  25. DEagleson

    DEagleson Gamer extraordinaire

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    Would be awesome if you get the refund. :)
    Hate it when OEMs fill the PCs with useless crapware.

    My brothers notebook couldent even run simple games cause Vista, Norton and other crappy programs for video playback and such just crippeled the system.

    Now its enjoying a clean Windows 7 install with only a codec pack and OpenOffice.
    (Linux would be too hard for him to use.)
     
    DEagleson, Oct 15, 2009
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  26. HotBlood

    HotBlood Notebook Consultant

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    Does the EULA say contact the seller for a refund, or simply to contact the seller ?
     
    HotBlood, Oct 15, 2009
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  27. Krane

    Krane Notebook Prophet

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    Vista is an OS and Norton a security program. How are they crapware? Seems to me those are the two minimum things you need just to turn on your computer.
     
    Krane, Oct 15, 2009
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  28. splashpants

    splashpants Notebook Consultant

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    But everyone knows Vista really sucked... even Microsoft. And as for security... well not sure if Norton is an antivirus, more a virus. All it seems to do is eat your system resources and never find any viruses (or so my experience has been).
     
    splashpants, Oct 16, 2009
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  29. ratchetnclank

    ratchetnclank Notebook Deity

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    Haha keep fighting the good fight!
     
    ratchetnclank, Oct 16, 2009
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  30. descendency

    descendency Notebook Consultant

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    Wow. If you get a dime, I'll be shocked.

    As far as is 7 better than others... yes, easily.
     
    descendency, Oct 16, 2009
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  31. Simpler=Better

    Simpler=Better Notebook Consultant

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    Dell technician training: Ctrl+c then Ctrl+v

     
    Simpler=Better, Oct 16, 2009
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  32. Krane

    Krane Notebook Prophet

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    Ever read any of the reviews? Norton has scored pretty high on the lists of security suites of late. In fact, the security software is praised for it's non-intrusive virus scan and detection. Unless, I'm working with HD content, I never even know it's running. It's not perfect in everything (are any?) but it's the best commercial suite I can find.
     
    Krane, Oct 16, 2009
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  33. DEagleson

    DEagleson Gamer extraordinaire

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    Haha, sounds like a tough training program! :)

    Keep up the good work, they have to give up some day.
     
    DEagleson, Oct 17, 2009
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  34. theZoid

    theZoid Notebook Savant

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    I'm not a windows hater...I have win7 pro on order for a long time...but Vista really did suck in certain ways, but I think win7 is what they should have done in the first place.

    Norton? it's a virus.....lol
     
    theZoid, Oct 17, 2009
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  35. splashpants

    splashpants Notebook Consultant

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    LOL ya norton is a virus was the joke in my computer science class at school.

    If you want good security software matousec does great firewall reviews and av-comparatives does awesome security/av suite reviews.
     
    splashpants, Oct 19, 2009
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  36. osomphane

    osomphane Notebook Evangelist

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    whatever happened to common sense? But aside that, avast seems nifty...
     
    osomphane, Oct 20, 2009
    #36