The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    MSI GS43VR Phantom Pro's Owner's Lounge

    Discussion in 'MSI Reviews & Owners' Lounges' started by MiSJAH, Jul 1, 2016.

  1. rondocap

    rondocap Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    18
    Trophy Points:
    6
    The problem came back, it seemed to only not freeze while the nVidia drivers were not yet installed. After those came on, problem returned. I guess it's because now the 2 GPU's could switch.

    I am really not sure how to solve this, since you can't just disable the nVidia drivers, and disabling just the intel ones did not seem to help for some reason.

    Might it be possible i have a hardware issue with the 1060? Games play fine, it's only this buggy freezing so Im not sure.
     
  2. Derek712

    Derek712 Notebook Virtuoso

    Reputations:
    462
    Messages:
    2,574
    Likes Received:
    999
    Trophy Points:
    131
    Did you do a clean install of Nvidia driver 372.70 for notebooks? I just did and my latency readings cut in half. It's still early but that's the first time I've been below 1000us.
     
  3. rondocap

    rondocap Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    18
    Trophy Points:
    6
    Yes, I tried that too - still did not work.

    Question: I've done a "clean" windows install, and it now looks like I can't do the option while pressing F3 to restore to the MSI factory image, only the clean windows 10 option.

    Is that MSI factory image now lost - or is there a way to still access it? Since the clean win 10 install did not fix my issue, I might as well go back to the factory image which already has some of the MSI stuff installed.
     
  4. sisqo_uk

    sisqo_uk Notebook Deity

    Reputations:
    126
    Messages:
    1,446
    Likes Received:
    307
    Trophy Points:
    101
    For me. Usually doing a clean install, the recovery doesn't seem to work EVEN when the recovery partition is untouched.
    Hopefully you've back up a copy before did a fresh one.
    Or ask one of these kind folks to upload a copy if they've done so.


    Sent from my iPhone using Tapatalk
     
  5. Akshay Budhiraja

    Akshay Budhiraja Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    2
    Trophy Points:
    6
    Hello all!

    I am a new owner of the MSI GS43VR, and pretty happy so far :)

    The laptop is lighter and built better than I expected from MSI. It also runs the games I play (F1 2016, ARMA 3) very well. My only concern so far is that the audio from the internal speakers comes out rather distorted on the higher frequencies. Has anyone else had this experience?

    I had a few questions about this laptop:

    1. My build only came with a 256GB SSD and no HDD. 256GB is quite small, so I would like to use the HDD slot. I've never replaced a HD in a laptop before, so my question is that will any SATA 2.5" HDD work? Are there any things to look out for? For example, will this HDD work?

    2. I would like to use this laptop at work, so are there any recommended Thunderbolt 3 docks that I can use with this? I would like to have a dock which is always connected to external monitors, mouse, keyboard, etc. Can the laptop get power through the TB3 connector (like some laptops can)? How do I figure out if a dock is compatible? For example, would this Dell dock work?

    Thanks in advance for the help and I look forward to being involved in this community :)

    EDIT: Added link to Dell thunderbolt 3 dock that I'm interested in.
     
    Last edited: Sep 10, 2016
    hmscott and Prototime like this.
  6. PMF

    PMF Notebook Consultant

    Reputations:
    19
    Messages:
    284
    Likes Received:
    251
    Trophy Points:
    76
    That drive should work, but I doubt you'll find a guarantee unless you try it. In my experience, only some manufacturers had limits on what HDDs they would recognize, and that usually pissed all the customers off, so I don't think many/any do that anymore. Notebookcheck's model had a 2 TB Seagate ST2000LM003 HN-M201RAD 2.5-inch HDD, but I'm guessing that's too big and expensive vs. what you want.

    For the dock, take a look at those Amazon reviews and stay away from it :)
     
    Akshay Budhiraja and hmscott like this.
  7. Prototime

    Prototime Notebook Evangelist

    Reputations:
    201
    Messages:
    639
    Likes Received:
    880
    Trophy Points:
    106
    Update on battery life - With Battery Saver on, the power plan set to Balanced, the screen set to 50% brightness, and the keyboard backlight set to "low", I got almost exactly 4.5 hours of battery life while web browsing with a few tabs open, downloading a few small files, and watching one 8-minute YouTube video. Pretty good.

    Next up: CPU undervolting. Thanks for sharing your earlier results on undervolting, @whirledpeas, and for sharing your knowledge of 6700HQ undervolting as well @hmscott

    @whirledpeas, were you ever able to figure out how to use Throttlestop to undervolt the iGPU further than -1 mv?
     
    Last edited: Sep 10, 2016
    hmscott, PMF and aban714 like this.
  8. mrtheshaggy

    mrtheshaggy Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    1
    Trophy Points:
    6
    Hello,

    Just got the GS43VR and love it. On paper, the size of the GS43 versus the GS63 doesn't seem big. However, seeing both in real life, I thought the size advantage of the GS43 was huge. The IPS display is VERY crisp. The build quality is awesome ... super sturdy. I don't think I can own a plastic laptop again. Haven't used it enough to comment on battery life. My only two complaints so far are the speakers seem to struggle and I don't like the mousepad being merged with the mouse buttons (The only company I think that has successfully pulled this off is Apple).

    This is my first gaming laptop, and I was hoping some experienced MSI users could help with a few questions...

    1. I initially noticed the fan got really loud when I first entered Windows. I used the "shift" shortcut to turn on ECO mode and it quieted down. Are the shift profiles good to go, or are there power optimizations I should consider?

    2. Are there any advantages to Nvidia drivers from the MSI site versus the nvidia site? I saw the MSI site has significantly older drivers versus Nvidia's site.

    3. Can I safely uninstall the Nahimic 2? Or is it somehow linked to the audio driver and needed?

    4. Is the Steelseries Engine used for anything other than keyboard illumination?

    Thanks!
     
    hmscott likes this.
  9. rondocap

    rondocap Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    18
    Trophy Points:
    6
    does this make sense to anyone, it's where I'm at now with research:

    1. Pascal had a latency/dpc issue that was issued a hotfix of 398.95 for desktop versions, but not notebook ones.
    2. Newest driver on msi site for gs43 is older than 398.95.
    3. Newest driver on nvidia site is 372.70, but doesn't solve this Optimus issue because of either:
    A. Fix for notebook 1060 latency has not been added yet,

    Or

    B. If it has been addressed, will only work when msi updates to newer driver on their site because nvidia site says it does not support hybrid power technology, which I believe is what msi uses for Optimus. I may be wrong about this and hybrid power is old tech.

    So that would lead me to believe we need a newer driver from msi, after they optimize nvidia drivers.


    Does any of this make sense or am I making an incorrect connection?
     
    Last edited: Sep 11, 2016
    hmscott, Derek712 and Prototime like this.
  10. whirledpeas

    whirledpeas Notebook Enthusiast

    Reputations:
    7
    Messages:
    35
    Likes Received:
    35
    Trophy Points:
    26
    @Prototime, this is a good 6700HQ undervolting guide I found and followed. Check out the screenshots he posted. It's pretty straightforward. If you want Throttlestop to start with Windows, you will need to add it to the task scheduler. I am running my Core+Cache undervolt at -162.5mv without any iGPU undervolt. iGPU undervolt may not be worth it since it has minimal return although I can do -135.7mv on my iGPU without any crashes.

    Throttlestop Undervolting Guide: https://www.reddit.com/r/Lenovo/comments/49uma8/guide_y70015isk_i76700hq_throttlestop_undervolt
    Task Scheduler Instruction: http://forum.notebookreview.com/threads/the-throttlestop-guide.531329/page-454#post-10247294

    I do have a question for you or anyone who has tried though. Do you get any audio from your external monitor via HDMI or Mini Displayport? I notice that the Nvidia High Definition Audio is set as the default playback device under Sound settings when I connect my external monitor to the laptop via Mini Displayport or HDMI but there's no audio coming out from my monitor's built-in speakers. I can switch the default playback device to Realtek High Definition Audio and audio will come out from my laptop speaker immediately.

    I'm on the 369.09 default driver from Windows 10. I'm going to try the 368.79 driver from MSI's website and see if I can make it work. Let me know. Thank you!
     
    Last edited: Sep 11, 2016
  11. Prototime

    Prototime Notebook Evangelist

    Reputations:
    201
    Messages:
    639
    Likes Received:
    880
    Trophy Points:
    106
    1. I'm not entirely sure what you mean by "good to go" but the shift profiles are indeed useful and intended to help reduce heat and fan noise, so I think you're fine using them :)

    2. Yeah, you should get the latest GPU drivers from nvidia's website. Manufacturers like MSI tend to be too slow in putting drivers up on their own websites.

    3. I haven't uninstalled Nahimic, but I've heard from others that there's no need to have it. But I do see on MSI's website that Nahimic is bundled with the audio driver. I imagine you should be able to uninstall Nahimic without it removing the audio driver, but you can always experiment and redownload it if needed :vbsmile:

    4. I'm pretty sure that all Steelseries Engine does is influence the backlight. On other MSI notebooks it can be used to change the color of the backlight but that's not an option here of course.

    Hybrid power technology is old tech, not Optimus. I really suggest you contact MSI support about this issue, and possibly RMA your notebook. I have the latest nvidia driver and Windows 10 updates, and I don't experience anything like what you're experiencing.

    Thanks! I undervolted the CPU core and cache by 160.2 mV last night and ran Prime95 for two hours, no instability so far and my CPU temps while running Prime95 dropped 10 C after undervolting :vbthumbsup: I may try to push the undervolt even further today. Thanks for the info on the iGPU! Did you use Furmark to test its stability after undervolting like the person in the guide did? And how long have you run stress tests after undervolting?

    As for HDMI, I actually did experience an issue once where the sound was coming out of the laptop's speakers instead of the external display's speakers. I unplugged and replugged the HDMI cable, and that fixed it. That only happened once though, and it's never been the case for me that the sound didn't come out of either the laptop's speakers or the external display's speakers. Also though, I thought you had already grabbed the latest driver from nvidia's website, 372.70 - did you roll back to the default Windows 10 driver?
     
    Last edited: Sep 11, 2016
    mrtheshaggy likes this.
  12. whirledpeas

    whirledpeas Notebook Enthusiast

    Reputations:
    7
    Messages:
    35
    Likes Received:
    35
    Trophy Points:
    26
    Congrats on the undervolting. Yes, I did use Furmark for the stability test on the CPU + iGPU/dGPU. I also used AIDA64's system stability test to stress test the FPU, Cache and GPUs. I'm happy with my result.

    I resolved my audio issue. Looks like my monitor doesn't get enough power from the wall so the speakers started to act weird (got a bunch of stuff plugged into the wall). I switched it to another wall jack and it started working again. Nothing to do with the Nvidia driver at all so I upgraded it back to 327.70 (downgraded previously for troubleshooting).
     
    hmscott and Prototime like this.
  13. Prototime

    Prototime Notebook Evangelist

    Reputations:
    201
    Messages:
    639
    Likes Received:
    880
    Trophy Points:
    106
    Update on temps - I posted this summary earlier in the Pascal thread, and I thought I'd post it here too (with some slight edits), in case it's helpful for anyone. Overall, my GS43VR is really handling temps well. See below.

    ---
    My MSI GS43VR has had IC Diamond Thermal Compound applied to the CPU + GPU, and I game on it while having it placed on a metal mesh laptop stand. I overclocked the GPU core clock by +100 MHz and the GPU memory clock by +200 MHz (which matches what Sport mode auto-overclocks the GPU to when the laptop is connected to an external display after rebooting). I've been playing Deus Ex: Mankind Divided, which is highly GPU-intensive and a CPU hog (it's a crushing, poorly optimized AAA game), at 1080p with all the settings set to max, except that Depth of Field is set to "on", and the following settings are turned off: MSAA, Vsync, Stereoscopic 3D, Contact Hardening Shadows, Cloth Physics, and Subsurface Scattering. There is no set FPS limit.

    My GPU usage is consistently near 99%, while the CPU usage is more variable, between 45% and 65%. I keep the fans set to auto. After my last two-hour gaming session, HWinfo64 recorded an average GPU temp of 79.6 C, and a max temp of 83 C. (FPS is usually in the 50s.)

    I should add that gaming while the laptop is on elevated on a metal mesh laptop stand seems to help quite a bit. One time I ran Unigine Valley while the laptop was on a flat wood table, and the temps dropped 5 C after I lifted it up into the air.
    ---

    Cool, glad you got that fixed! :vbsmile: I'm going to be undervolting the iGPU soon, probably starting at -130 mV based on your mileage. How long did you run Furmark for on the iGPU to test stability?
     
    Last edited: Sep 12, 2016
    hmscott and Paull like this.
  14. Prototime

    Prototime Notebook Evangelist

    Reputations:
    201
    Messages:
    639
    Likes Received:
    880
    Trophy Points:
    106
    Also, MSI itself just released a new video review of the GS43VR:



    Nothing mind-blowing, though MSI outdid themselves on the sloppy weight measurements and said that this laptop weighs 3. 6 pounds :rolleyes: Right, it's probably a good idea to at least be consistent with your inaccurate info...

    Also I don't know what country's model they're reviewing, but the US model definitely comes with a SATA SSD, not a PCIe SSD as is claimed here.
     
    Last edited: Sep 12, 2016
  15. Akshay Budhiraja

    Akshay Budhiraja Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    2
    Trophy Points:
    6
    Thanks for the reply, PMF!

    I was thinking, I might as well install an SSD in the SATA slot instead of a HDD? Something like this Crucial MX300 drive. Might as well keep it clean and SSD-only. My guess is that this will also drain less power so beneficial for battery life. Any thoughts on this?

    I'm fairly disappointed to read about the reviews for the Dell dock. Looks like there aren't any good TB3 docks out yet. Do you know if this laptop can support being charged over TB3? Either using the USB IF power delivery specification over USB-C or TB3? For example, this Plugable USB-C (not TB3) dock apparently supports charging the host computer through the USB PD specification. Do you guys think this laptop supports that?

    Thanks!
     
  16. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
  17. rondocap

    rondocap Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    18
    Trophy Points:
    6

    I have not been able to solve my freeze/ lag issue, and I tried many combinations of drivers and clean installs. It may possibly be my hardware. Interesting enough, I did go by a best buy to test a GS63 and it exhibited the same issues I am having.

    Where it always happens: If I click on the battery icon on the lower right or into windows settings, apps page, etc. Geforce experience always freezes on startup too and when switching windows.

    If the best buy GS63 did the same thing, I had though it may be a driver issue.

    But if some of you with the GS43 aren't having this issue, then now I am not sure.
     
  18. Derek712

    Derek712 Notebook Virtuoso

    Reputations:
    462
    Messages:
    2,574
    Likes Received:
    999
    Trophy Points:
    131
    I have the gs63 and gs73 right in front of me and both behave just as you described. I really doubt it's hardware. It seems to only be during gpu switching. If you turn on something like fraps which leaves the gpu on, there is no stutter.
     
    rondocap likes this.
  19. rondocap

    rondocap Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    18
    Trophy Points:
    6
    Thank you for that information, at least now I know that exchanging the laptop most likely won't solve my problems because many of them seem to have it. There's even a review on Amazon that mentions these micro stutters.

    It wouldn't bother me as much, but once in a while the freezing and lag to get considerably worse where the system becomes unstable. Could also be a result of different drivers I have tried.


    Do you feel that this is an Nvidia driver issue or Windows 10 issue that may have an update which will fix it? Or is it how MSI builds the systems and it's an inherent problem that will never be fixed?
     
    Last edited: Sep 12, 2016
  20. whirledpeas

    whirledpeas Notebook Enthusiast

    Reputations:
    7
    Messages:
    35
    Likes Received:
    35
    Trophy Points:
    26
    Do you notice that your power button's LED toggles between red (iGPU) and amber (dGPU) when the stutter happens? If so, then it is most likely related to Optimus. Try plugging your laptop into an external monitor via DP or HDMI and turn off the internal screen to see if this behavior goes away (iGPU will stay inactive in this case). If so, then you know it's Optimus's fault and you can try to move your apps to use only one GPU in Nvidia's control panel. Reducing the number of apps you have installed could help ease this issue too.

    For me this behavior doesn't happen when I'm using my external monitor only. It happens from time to time when I use the internal screen and it toggles between iGPU and dGPU.
     
  21. whirledpeas

    whirledpeas Notebook Enthusiast

    Reputations:
    7
    Messages:
    35
    Likes Received:
    35
    Trophy Points:
    26
    I ran Furmark for about 30 minutes for the stress test. What's your best combined undervolting result so far?
     
  22. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    Just a heads up that undervolting the CPU and CPU Cache is one thing - directly CPU related - but undervolting the iGPU on the CPU die I haven't played with much - distant memory from 5 minutes of playing around with OC'ing the iGPU.

    What I found from OC'ing the iGPU was that it cut way into the CPU budget for power and power throttled the CPU under load, so it was 2 steps forward and 1 step back - the iGPU would run a little faster in benchmarks but the CPU power throttling held the CPU back in the same benchmarks.

    I don't recall there being a specific undervolt option for the iGPU specifically.

    Please let me know what you find. :)
     
  23. aban714

    aban714 Notebook Evangelist

    Reputations:
    72
    Messages:
    342
    Likes Received:
    63
    Trophy Points:
    41
    Seriously... Optimus is s***! I feel like its an imperfect technology. Up until recently, i was all for optimus. More battery life yay! But, nooooo! When i bought my first real gaming laptop, the GT60 770m back in 2013 i think it was, i had so so so many problems. With running everyday apps, to the most frequent games i play. But the experience while no perfect, i got by just fine. At that point i was aware of optimus, but not really against it, as i thought that was the only minor hiccups in an otherwise a great technology. After i sold the GT60, and bought an asus laptop, because i needed the battery life and lightweight at the time, only then did i realize what optimus really can do lol! At the time of writing, even after trying everything i can, i cant run 3 of the 5 games i most often play, because of f*****g optimus! The micro stutters annoy me so much that i just stopped doing everything on that laptop anymore...

    Im grateful for the great community here at NBR, which has helped me alot in making a much informed decision, and troubleshooting, and vital info about the technology i buy. These days, im learning quite a lot about BGA. Over at the pascal thread, right @hmscott

    While the bashing is quite funny imo, i think its a bit excessive... True that both have pro and cons in every situation. I mean, as for me, i just want to play my games and do some docs and spreadsheet. Me buying BGA i dont think will mean i bought trash... Its quite sufficient for me... While LGA definitely has much going for it too. People just need to chill. Imo.

    Anyways. The micro stutter on these machines. Thats just sad... but then again, did the previous GS60s had these kind of issues? I still dont think its a hardware issue though... Anyone tried contacting MSi?

    Sent from my Nexus 6P using Tapatalk
     
  24. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    Welcome to the "Optimus Sucks, Avoid it at all costs!!" club :D
     
    aban714 likes this.
  25. aban714

    aban714 Notebook Evangelist

    Reputations:
    72
    Messages:
    342
    Likes Received:
    63
    Trophy Points:
    41
    "Friends do not let friends buy laptops with optimus!"

    Sent from my Nexus 6P using Tapatalk
     
    Kevin@GenTechPC and hmscott like this.
  26. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    Yup, "Friends don't let Friends buy Optimus Laptops" is the Motto / Credo of the "Optimus Sucks, Avoid it at all costs!!" Club :D
     
    aban714 likes this.
  27. rondocap

    rondocap Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    18
    Trophy Points:
    6
    I did contact MSI multiple times, but aside from the usual steps like drivers and standard procedures, they had no idea. Best option I got was to RMA it. But I'd bet it'd come back the same way.

    I have read numerous other people with this issue - it's very annoying frankly. A laptop this powerful should not have these micro stutters.

    It's so confusing because windows 10 can have these issues dating back a long time, so you never really know if it's windows, NVidia, or the MSI setup that's causing it. I guess the on hope is some kind of driver update that fixes this.
     
    hmscott likes this.
  28. Quadzilla

    Quadzilla The eye is watching you

    Reputations:
    7,074
    Messages:
    8,376
    Likes Received:
    94
    Trophy Points:
    216
    Have you guys tried this fix ? It has to do with the harddrive power mode being to agressive . This happened on my GS60 Ghost Pro and it was the only fix for non stop stuttering.

    Ill be shocked if this is still an issue but its been going on for a couple generations of MSI laptops...

    Here is the link you just have to download crystal disk info and change a setting.

    https://forum-en.msi.com/index.php?...fjif32qps2&topic=250280.msg1439027#msg1439027


    Also have you guys disabled drive indexing? Right click on c: disable indexing and click ignore all when it pops up. Also disable windows search in services and super fetch.


    Those things can cause some drive thrashing.
     
    Last edited: Sep 12, 2016
    hmscott and Prototime like this.
  29. Prototime

    Prototime Notebook Evangelist

    Reputations:
    201
    Messages:
    639
    Likes Received:
    880
    Trophy Points:
    106
    Update on FPS and temps - I just played about 4.5 hours of Deus Ex: Mankind Divided (big mistake on a Monday night, so gonna regret it when I wake up :eek: o_O :confused:). The good news, I got Fraps to play nice with HWinfo64 this time around. So here is some data for you all.

    First, some caveats:
    • The ambient temperature is ~25.5 C
    • IC Diamond Thermal Compound has been applied to the CPU + GPU
    • The laptop is elevated on a metal mesh laptop stand
    • The GPU core has been overclocked +100 MHz, and the GPU memory has been overclocked +200 MHz. (This mirrors MSI Sport mode)
    • The CPU core and CPU cache have both been undervolted by -170.9 mV
    • Deus Ex: Mankind Divided is very GPU and CPU intensive. I play at 1080p with all the settings set to max, except that Depth of Field is set to "on", and the following settings are turned off: MSAA, Vsync, Stereoscopic 3D, Contact Hardening Shadows, Cloth Physics, and Subsurface Scattering. (I'm not running the beta DX12 support either.)
    • There is no set FPS limit.
    So without further ado, here are some key results from my 4.5-hour playthrough of Deus Ex: Mankind Divided.
    1. FPS
      1. Average: 66.4 FPS
    2. GPU temperature
      • Average: 74.1 C
      • Maximum: 76 C
    3. GPU Core Usage
      • Average: 93.7% (it usually stayed at or near 99%, but there are a few statistical outliers when it dropped down significantly, I imagine during pre-rendered cutscenes and such)
    4. GPU Memory Usage
      1. Average: 82.4% (it usually stayed in the mid-to-high 80s)
    5. CPU Temperature
      1. Average: 65.5 C
      2. Maximum: 71 C
    6. CPU Usage
      1. Average: 42.9%
      2. Maximum: 87.8%
    I'm kinda amazed by these results. This is the second time I've played it OCed, though the first time to get the FPS logged correctly, and the first time I've played since undervolting the CPU. Last time I played the temps were a few degrees hotter - I imagine the difference here is because the ambient temperature is a couple degrees lower than the last time I played and because of the CPU undervolt. Regardless, I'm pretty happy it's cooling and performing so well :D

    So far I've gotten the Core and Cache down -170.9 mV each. I still plan to play around with it some more. :)

    Thanks, will do!
     
    Last edited: Sep 13, 2016
    steberg and hmscott like this.
  30. cdropbox

    cdropbox Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi All,

    I'm just about to buy one with a 1x16gb RAM configuration - cant afford 32gb RAM right now.

    I'm curious to know if I open it up, will I be voiding the warranty?

    Also, is there a list of approved ram sticks that the laptop will take?

    It looks like it needs a DDR4L 2133MHz SO-DIMM but which one exactly?

    Lastly, is the process to install RAM hard? Is opening up the laptop difficult?

    Has anyone seen a tear down guide for this laptop? I'll be a bit concerned if the ram is in some obscure location (under heatpipes). Sadly, the manual on the site doesnt give instruction on ram installation.

    Thanks
     
  31. Paull

    Paull Notebook Consultant

    Reputations:
    0
    Messages:
    108
    Likes Received:
    59
    Trophy Points:
    41
    1) Your warranty will be voided
    2) You have to unscrew all of the screws at the bottom and lift the back cover, there you'll see the ram sticks. Installation is simple
    3) Any SODIMM DDR4 2133 mhz memory stick will do the trick, despite the brand
     
  32. Prototime

    Prototime Notebook Evangelist

    Reputations:
    201
    Messages:
    639
    Likes Received:
    880
    Trophy Points:
    106
    Actually, the warranty won't be voided if you live in the US and, I believe, Canada and possibly elsewhere. These "warranty void if removed" stickers are illegal to enforce at least in the US. See here: http://motherboard.vice.com/read/warranty-void-if-removed-stickers-are-illegal

    Also, I've heard from multiple MSI owners that MSI does not mind if you open an MSI laptop to make upgrades or clean it, so long as you don't damage the laptop in the process. See here for a reddit user who received confirmation of this from MSI support: https://m.reddit.com/r/techsupport/comments/3udzsu/msi_laptop_has_a_sticker_that_states_void_if

    Plus, since I bought my GS43VR through a boutique reseller in the US that I paid to make some upgrades for me (swapping out the Killer Wireless for Intel Wireless 8260, plus repasting the CPU and GPU with IC Diamond), mine didn't even come to me with a warranty sticker on it :)
     
    Last edited: Sep 13, 2016
    Paull and hmscott like this.
  33. DukeCLR

    DukeCLR Notebook Deity

    Reputations:
    218
    Messages:
    1,060
    Likes Received:
    1,167
    Trophy Points:
    181
    When I got my GT70 years ago I sent an email to MSI asking about the sticker and they said if all I was doing was putting in a SSD then that would not void the warranty.
     
    Prototime and hmscott like this.
  34. GhostWhisprer

    GhostWhisprer Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    5
    Trophy Points:
    6
    Hey guys, can you try overclocking the display?
    @Prototime?

    Sent from my D6503 using Tapatalk
     
    hmscott likes this.
  35. Derek712

    Derek712 Notebook Virtuoso

    Reputations:
    462
    Messages:
    2,574
    Likes Received:
    999
    Trophy Points:
    131
    Not possible with optimus
     
    Prototime and hmscott like this.
  36. GhostWhisprer

    GhostWhisprer Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    5
    Trophy Points:
    6
    That just makes me think even more about a GL502VM.

    Sent from my D6503 using Tapatalk
     
    hmscott likes this.
  37. whirledpeas

    whirledpeas Notebook Enthusiast

    Reputations:
    7
    Messages:
    35
    Likes Received:
    35
    Trophy Points:
    26
    Do you mean overclocking the pixel clock/refresh rate of the internal screen above 60Hz?

    The only thing that prevents us from doing so right now is the Intel HD Graphics driver. You will get an error if you try to set it pass 1920 x 1080 at 60Hz and many have complained to Intel about this here: https://communities.intel.com/thread/78158

    Looks like one user tested the beta driver Intel gave him and confirmed that it worked properly. However, there's no ETA from Intel on when this driver will be released officially. Let's hope that it will arrive soon. Feel free to ask them for an update though.
     
    Prototime and hmscott like this.
  38. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    Yeah for Optimus!!, Optimus Triumph's Again!! o_O :rolleyes:

    Intel is working on adding a better Custom Profile section in their Control Panel, you might check it out. All you need to do, essentially, is duplicate the current settings but change 60hz to xxhz to do a Custom Refresh.

    It looks like it's still coming and going:

    Why are custom resolutions are removed from latest Intel graphics control panel?
    http://www.dell.com/support/Article/us/en/19/633846/EN
     
  39. SirGadden

    SirGadden Notebook Enthusiast

    Reputations:
    5
    Messages:
    30
    Likes Received:
    13
    Trophy Points:
    16
    Got my GS43 yesterday and as much as I didn't want to like it (because of what I'd heard previously) I fell in love with it at first sight... :D
    The screen is really nice, no bleeding at all, no dead pixels and calibrated it at 92% sRGB :)
    No RGB keyboard lighting don't bother me, I like red the most anyway, and atleast the GS43 has the Windows key in the right position (unlike the GS63).
    Getting a 1060 in this small package along with a 6700HQ, 16GB of 2400MHz RAM and a fast PCIe SSD (a Toshiba one btw) is really mindblowing!

    However, I've had a few problems:
    1. Microstutter when switching between the iGPU and dGPU as described earlier in this thread, I guess we'll have to wait this one out...
    2. I have a weird sound coming from below the GPU area (between the GPU and the HDD I guess). I can see the GPU fan is idling and the CPU fan just makes a quiet woosh sound so it's neither of those... Anyone have any ideas? It sound just like a fan at semihigh RPM but afaik there's only 2 fans in this notebook? (I'd love to open it up but that would prevent me from sending it back so can't do that)
    3. I have constant 100% CPU usage in Windows, never noticed this in any previous notebooks, is this normal with a fresh Win 10 install? Tried removing all bloatware but still constant 100% workload from boot 'till I shut it down... Seems like it's always different processes that's hogging the CPU so can't pinpoint any particular one :(

    Previously tested and sent back both the GS63 and the Asus GL502VT (and will be trying the GL502VM when it starts shiping in Sweden) but discarded them both:
    The GS63 had that awful high pitched fan noise :(
    The GL502vt suffred from so loud coil whine that it even owerpowered the fans at idle :( and ofc that 970m won't cut it nowadays...
     
    steberg likes this.
  40. SkidrowSKT

    SkidrowSKT Notebook Deity

    Reputations:
    116
    Messages:
    1,067
    Likes Received:
    601
    Trophy Points:
    131
    I'm just passing by this thread and I ended up reading many things which totally let me down. I want to thank all the lads taking their time and providing a handful amount of valuable information. Without your effort I wouldn't have had second thoughts about buying the GS43VR!

    It seems like micro-stuttering probably caused by Optimus is a serious issue I don't want to deal with once I happen to buy a laptop. While my current 5 YO is an iGPU only, I can't seem to have ever experienced what it feels like. But I'm pretty sure it's frustrating! With this being said, and because I prefer 14" or 15" over 17 inches and above, I'll exclude all the MSI laptops with Optimus built in. No more GE or GS series! :(
    I'm currently eyeing the GT62VR, since it comes with no DVD drive, and has G-Sync which means the monitor can be OC.
     
    hmscott likes this.
  41. Prototime

    Prototime Notebook Evangelist

    Reputations:
    201
    Messages:
    639
    Likes Received:
    880
    Trophy Points:
    106
    I've heard of the silicon lottery, but is there also an "Optimus lottery"? I'm just surprised that I haven't really had issues with micro-stuttering (yet, at least?) given so many others here have, and I wonder if there's some setting that I (or my reseller?) inadvertently activated or deactivated that has helped with it for me... :vbconfused:

    I will say that my dGPU doesn't really come on much... usually just when I'm gaming or have a benchmarking or monitoring program open... otherwise my iGPU is doing all the work, there doesn't seem to be much unexpected switching between the two GPUs.

    I have no idea about #2... doesn't sound right though :confused: Does it only happen when the dGPU is on and/or the dGPU fan is on?

    As for #3, that's definitely not right... I have to run a CPU stress test like Prime95 to get my CPU to be consistently at 100%. Sorry I didn't quite catch what you meant about a Win10 fresh install - have you already tried a Win10 fresh install and you're having this problem, or is a Win10 fresh install something you're considering to help fix it?
     
    Last edited: Sep 14, 2016
    SirGadden likes this.
  42. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    Read back in this thread, a couple of people discovered that high interrupt system process activity went away when they did a complete restore - make sure you back up your stuff first.

    It may be a Windows 10 bug that came through an update after the recovery partition was made, so the recovery partition has a better starting image to go from than the booting image - kinda weird since they are supposed to be identical.

    They also did full Windows 10 updates on the original install and the recovery restore, and only the Recovery Restore didn't have the problem.

    I would also consider running Windows 8.1/7 as they are far more stable and have fewer Microsoft Windows update induced glitches.

    Microsoft is still using Windows 10 as the experimental channel for trying out new crazy sh!t that messes with peoples stable computer operation. It's happened constantly over the last year.

    Windows 10 updates don't mess up everyone, just a few million at a time :)
     
    SirGadden likes this.
  43. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    Optimus problems are specifically application dependent, and it can also be a problem with Windows system, driver, and app update levels.

    It can also be tuning dependent. Did you disable pagefile and hibernation? Did you tune out the MS telemetry and background services, disable indexing. Did you get OEM drivers for devices instead of relying on MS Generic drivers? Are you using ethernet instead of Wifi? Your router could be more compatible than theirs.

    Did you install Nvidia GFE? Or, did you just install the 3 primary Nvidia drivers necessary for supporting the dGPU - video driver, physx driver, HD Audio driver.

    I did you then install the latest Intel driver for your CPU/iGPU?

    There are so many contributory factors, it's hard to debug, I just sit down and do all the tuning I usually do as above and more and things work as they are supposed to.

    Maybe you can go through exactly what you did from the stock out of the box install till now, that way someone else can try it and see if it works for them too.

    They would need to restore to the out of the box configuration to have the same starting points as you, but that would also get rid of the System Interrupt process problem. :)
     
    Prototime likes this.
  44. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    For whatever reason, none of the 15.6" 1080p panels want to OC past 63hz, it's only the 17.3" and 18.4" panels that have been able to OC to 100hz+
     
  45. SirGadden

    SirGadden Notebook Enthusiast

    Reputations:
    5
    Messages:
    30
    Likes Received:
    13
    Trophy Points:
    16
    The sound is always there regardless of dGPU fan beeing on or off. I wonder if it might be the HDD but I've never previously owned a HDD that sounds like a fan :/

    I did try a full reset via the windows settings but to no help :(
    If I want to do a complete fresh install without all the msi bloat I guess I need to download an image from Microsoft and put it on a USB-drive? Would that erase the MSI backup?
    Btw, never updated to Anniversary Update, I guess I'll try that tonight...

    Edit: Here's some pictures showing the 100% cpu bug (didn't uninstall all bloatware here btw but have tried that aswell):
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
     
    Last edited: Sep 15, 2016
  46. aban714

    aban714 Notebook Evangelist

    Reputations:
    72
    Messages:
    342
    Likes Received:
    63
    Trophy Points:
    41
    Ill just add something here. Dont know if itll help or not. Ive got an Asus 550j with 850M. A few weeks back i completely wiped it, and installed windows 10. Right off the bat i did notice the laptop was lagging. A quick look at the task manager and the "system idle process" was taking 100% cpu almost always. I was quite baffled as this was all new with no software or anything installed. I updated Windows defender and Malwarebytes (as these two are the ones i use on my laptop before, not that i was expecting this to help, just the regular stuff being installed). After a few scans from both softwares, it did find one or two things which it quarantined. And after a few restarts, the cpu spike was all gone. Haven't had that repeat again after that. I still dont know what it did or how it fixed it or what happened even.

    Just thought it might be similar to what you guys are having. But then again, i cant seem to find a logical explanation to what happened with mine lol

    Sent from my Nexus 6P using Tapatalk
     
    hmscott likes this.
  47. zipperi

    zipperi Notebook Deity

    Reputations:
    53
    Messages:
    741
    Likes Received:
    190
    Trophy Points:
    56
    Well well, "system idle process" is really 100% when system is doing nothing (about) - for example when just browsing it hovers around 98 - 99%.
     
    hmscott likes this.
  48. SkidrowSKT

    SkidrowSKT Notebook Deity

    Reputations:
    116
    Messages:
    1,067
    Likes Received:
    601
    Trophy Points:
    131
    Can the panel in the GT72VR OC past 75Hz at least? If it does, I might flip the switch and get it.
     
    hmscott likes this.
  49. ekkolp

    ekkolp Notebook Evangelist

    Reputations:
    106
    Messages:
    539
    Likes Received:
    379
    Trophy Points:
    76
    Yes, it can.

    The GT72VR panel has 75hz and I can easily OC to 100hz.
     
    hmscott and SkidrowSKT like this.
  50. whirledpeas

    whirledpeas Notebook Enthusiast

    Reputations:
    7
    Messages:
    35
    Likes Received:
    35
    Trophy Points:
    26
    Not sure if any of you notice this yet. Turning on V-Sync from the Nvidia Control Panel has no effect in games (I still had to manually turn on the in-game V-Sync option to have V-Sync). This seems to be a bug on the driver and I do run the latest version. Also, apparently there's no more Adaptive V-Sync option anymore. Is Adaptive V-Sync not supported on the mobile 1060 anymore?

    The driver level V-Sync has less input lag than in-game V-Sync so I always prefer it and unfortunately D3DOverrider does not support 64-bit apps/games so I cannot run it along with most of the modern games. But now it seems like I'm out of luck even on the driver level V-Sync. Does anyone have any other suggestion on another way to force triple buffering and V-Sync? I run V-Sync because I don't want to see tearing and want a cooler laptop. I can use RTSS to cap the framerate to 60 but not sure if it would give me the same experience as V-Sync.
     
    hmscott likes this.
← Previous pageNext page →