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    ** 1070 laptop: GT73VR, GT62VR, GT72VR reboot/crash problem **

    Discussion in 'MSI' started by Hugodra, May 17, 2017.

  1. unlucky bedouin

    unlucky bedouin Notebook Enthusiast

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    @Falkentyne MSI send back laptop to my friend again. (my friend living in USA and i'm living in Turkey.) And they flashes faulty gpu with .82 vbios. When flashing with .82 vbios, i known gpu clock is locked to 1443 mhz, cannot be auto-overclocked (but with Afterburner can be o.c.ed) and gpu clock speed stays 1443 mhz in even idle, or my false mind. I'm not checked laptop but i asked my friend for gpu clocks, waiting for answer.
     
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  2. unlucky bedouin

    unlucky bedouin Notebook Enthusiast

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    @Falkentyne With 0.900 or 0.950v, gpu can be overclocked over 1645mhz?
    And with Afterburner, gpu idling clock can be lowered below 150 mhz?
     
  3. heliada

    heliada Notebook Evangelist

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    @unlucky bedouin Yeah you can overclock even over 1800MHz even with 0.8V (I tried) at least if you are lucky to have gotten a good chip. Over 1700MHz should be no problem. If you do not want to poke around with msi afterburner and its voltage curve there is also the .8A VBIOS that locks the card to 1645MHz max (0.881V) and you can overclock it normally too. Makes it easier. Just look at the first page of this thread, all needed links are there. But the question is whether you are happy with this as a solution? I would not be.
     
  4. unlucky bedouin

    unlucky bedouin Notebook Enthusiast

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    I don't want "unofficial" VBIOS of 8A. And this is not perfect, but overclocking to 1700 mhz is good. I'm not happy with debugged card and my biggest reason is gpu can't go idle state. I thinking RMA now.
     
  5. heliada

    heliada Notebook Evangelist

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    @unlucky bedouin it is no longer unofficial. MSI service center installed it for me as a part of repair as well as sent me the file to install it. If you ask them they can probably send it to you too. I refused because I feel that if the card cannot run at voltage for which it is made then it's faulty no matter how many ways you can still make it work.
     
  6. unlucky bedouin

    unlucky bedouin Notebook Enthusiast

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    .82 or .8A vbios... I don't care this difference, because gpu can be o.c.ed to factory boost speed when gaming. It's not a problem. Problem is, i don't like debugged hardwares, and i want keep card's idling function. If i browsing Chrome, watching videos and low-workloads, but card is clocking at 1443 or 1645 mhz, it's disgusting.
     
  7. heliada

    heliada Notebook Evangelist

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    My laptop idled normally with the .8A VBIOS. I had some issues with the .82 one though which they tried to install on it a year ago (inability to overclock, clocks sometimes getting stuck at 1443 etc). With .8A everything worked correctly aside from max boost being 1645, but I could overclock with that vbios at least. I still did not like it as a solution, neither do I like lowering the voltage in afterburner. Yeah, it uses less power as a result, is cooler etc and some do it on purpose but I am the kind of person "go big or go home", especially when it comes to over 2000 euro worth of a machine. And I don't like tweaking stuff in order to make sth work... tweaking to make sth more powerful though? I am all in for that.
     
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  8. bennyg

    bennyg Notebook Virtuoso

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    Your power setting in nvidia control power isn't set to 'prefer maximum performance' instead of optimal or adaptive is it?
     
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  9. keftih

    keftih Notebook Evangelist

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    Could someone kindly link me to the .82 vBIOS? I see the link for the .8A, but I would like to test out both. Thanks!
     
  10. Pedro69

    Pedro69 Notebook Evangelist

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    How is your case girl? I finished the AC:Origins on ultra settings without any BD-Prochot, you believe it? Only with undervolt 140mv and the clock dont go over 1850Mhz in gpu i think but i was suprised....games like mafia 3 still occur the problem but i still not decide what i will do :/
     
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  11. heliada

    heliada Notebook Evangelist

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    @Pedro69 lets not hijack the thread. I will post in the other one when I finish dealing with the customer service. The local Dutch person I always talk to is super friendly and very helpful, so far I'm very satisfied with his support. I think you should rma. It isn't gonna fix itself.
     
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  12. unlucky bedouin

    unlucky bedouin Notebook Enthusiast

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    I'm the same kind of person. I waited this laptop for few years, from 780m's era... Finally i found this beast and spended 2200 dollars. And GTX 1070 with 120hz display is a good investment for performance. But MSI sends me a buggy one, and if my flashed gpu dies on next year, no one can replaces it free... And MSI probably says ''it's purely a customer's fault". It's not a fair trade. Or bad luck,... I signed up with this nickname for this. It's very popular story in my country
     
  13. jalado

    jalado Newbie

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    86.04.20.00.14 does anybody have this vbios version they can upload to me?
     
  14. ScooF

    ScooF Notebook Enthusiast

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    i suppose this thread will not die since MSI didn't do anything about it
    in short what is the best method to solve this ? 8A vBios ?
     
  15. bennyg

    bennyg Notebook Virtuoso

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    Limit to 1.013V max
     
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  16. Falkentyne

    Falkentyne Notebook Prophet

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    1.013v is the voltage crash point.
    I would lock the voltage or flatten the curve at 0.950v.
     
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  17. heliada

    heliada Notebook Evangelist

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    Reboots/crashing can be solved by having the gpu replaced with new revision 1.2. But good luck if you also have bd prochot ^^ that one is not solvable.
     
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  18. ScooF

    ScooF Notebook Enthusiast

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    Any good software to do this other than Afterburner ?
     
  19. ScooF

    ScooF Notebook Enthusiast

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    i don't think bd prochot has any deal with the problem, Im assuming it's still the corrupted GPU
    Also about GPU replacing, my warranty is no more so MSI asked me to pay for the fix :)
    I know one 1070mxm costs around 800 usd and since my laptop is Sli so i need to buy two of these,that will costs me a fortune to fix so i rather not.
     
  20. ScooF

    ScooF Notebook Enthusiast

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    Sometimes im thinking to sell this laptop,but i feel bad for anyone who is going to buy it
     
  21. hmscott

    hmscott Notebook Nobel Laureate

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    There is Nvidia Inspector, it's a bit more complicated, but it has a lot more tweaking potential:

    NVIDIA Inspector - Version 1.9.7.8 (.NET Framework 2 or above)
    https://www.guru3d.com/files-details/nvidia-inspector-download.html

    NVIDIA Profile Inspector - Version 2.1.2.0 (.NET Framework 4 or above)
    https://www.guru3d.com/files-details/nvidia-profile-inspector-download.html

    Nvidia Inspector introduction and Guide
    https://forums.guru3d.com/threads/nvidia-inspector-introduction-and-guide.403676/

    It's got a steep learning curve, there are videos on youtube and instructional stuff, search google.
     
    Last edited: Aug 29, 2018
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  22. ScooF

    ScooF Notebook Enthusiast

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    Thanks that really helpful :)
     
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  23. ScooF

    ScooF Notebook Enthusiast

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    Anyone have any idea how to flash the bios for sli ? it only flashes one card
     
  24. bennyg

    bennyg Notebook Virtuoso

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    There's a command line switch, -i 1 iirc
     
  25. Lordw007

    Lordw007 Newbie

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    Upload plz vBIOS 86.04.5B.00.82
     
  26. Falkentyne

    Falkentyne Notebook Prophet

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    Worst vbios ever.
    Try this one instead (voltage is limited to 0.881v).
     

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  27. Lordw007

    Lordw007 Newbie

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    i need 86.04.5B.00.82
     
  28. Falkentyne

    Falkentyne Notebook Prophet

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    No you don't.
     
  29. heliada

    heliada Notebook Evangelist

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    Don't ever install that one. Use the one Falkentyne linked. The .82 VBIOS totally cripples the gpu limiting it to base clock only (1443MHz) and is impossible to OC back to spec. Just don't bother.
    .8A vbios on the other hand lowers voltage enough to increase stability and avoid crashing unless your gpu is totally fried while "only" limiting to 0.881V and default boost of 1645MHz. Furthermore, the .8A vbios can be OC'ed back to spec, with many people reaching even clocks above spec... I definitely believe it will be stable at +100 or even +150MHz no matter what, getting you back to normal boost speeds. Some people managed to get over 1900MHz with it but I assume you have to win the silicon lottery to be stable at that frequency with mere 0.881V.
     
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  30. Lordw007

    Lordw007 Newbie

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    i have installed 86.04.5B.00.8A and in all dx11\12 games crashes after small times. i need limited 1443MHz bios
     
  31. heliada

    heliada Notebook Evangelist

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    Are you sure vbios is the issue though? What does the event viewer say? Is it complete system crash with reboot or a freeze or just program freeze? I am afraid only msi support can give you their vbios at this point as most people who have had issues had the gpu swapped or .8A vbios solved the issue for them.
    Another thing you can try would be to simulate the vbios manually via msi afterburner - you can limit both voltage and clock using the voltage curve (sth like I have, look below for inspiration, but obviously you will be looking at limiting it further rather than what I did with 0.9V and slight OC). The curve can be opened in latest version via ctrl+f. That way you can also test whether the vbios would have even helped.
     

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  32. Lordw007

    Lordw007 Newbie

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    Games crashes with driver. Max 75' C is OK. If i locked in msi afterburner 1440MHz, no crashes, but i have test vBIOS 86.04.5B.00. 82 without msi afterburner
    No freezes, glitches or rebooting PC on 8A.
     
  33. Falkentyne

    Falkentyne Notebook Prophet

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    You need to unplug the laptop, then turn it off then turn it back on. Vbios flashing will not register if you simply reboot the laptop after flashing (Found this out back when I first flashed 8A and the core clock kept going up to 2000+ mhz).
     
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  34. heliada

    heliada Notebook Evangelist

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    So... if I understood it right you only experience games crashing and not the entire system? If so... what drivers are you on? Have you tried newer/older versions, properly cleaning with ddu etc?
     
  35. Falkentyne

    Falkentyne Notebook Prophet

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    He most likely didn't turn off and unplug the laptop. 8A will boost to 1.062v if you don't unplug the laptop and turn it off after flashing.
     
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  36. heliada

    heliada Notebook Evangelist

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    I just still really don't know what he means by "crashing" :D That can mean so many things. Straight shut down as if power was removed with or without reboot, BSOD, freeze and then shut down/reboot, whole system freeze with the need to hard reboot, game freeze with or without crash to desktop with or without some sort of error message... Just simply looking into event viewer can say a lot in some cases.
     
  37. Lordw007

    Lordw007 Newbie

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    Somebody has vBIOS 86.04.5B.00. 82
     
  38. GoesTo11

    GoesTo11 Notebook Enthusiast

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    My GT62VR has been consistently freezing and rebooting when playing games, especially dirt rally. I have tried the 8A vbios but I still get the reboots.
     
  39. heliada

    heliada Notebook Evangelist

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    What shows up in event viewer? Any errors aside from kernel power? Is there a bsod/dump file? What happens if you lock the gpu in msi afterburner to its stock frequency (1442MHz I believe)? What drivers are you on - tried others/newest ones? Has the problem been there since you bought it or has it started recently? Just because you have the offending model doesn't necessarily mean it's the same fault. Good luck!
     
  40. GoesTo11

    GoesTo11 Notebook Enthusiast

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    Thanks for the reply. I can't find much in event viewer. There is a volmgr error stating that there was a dump file creation error (so no dmp file). There is a shutdown was unexpected error. There is a Kernel-Power error: The system has rebooted without cleanly shutting down first. There is a "The driver \Driver\WUDFRd failed to load" warning. There are also some DistributedCom errors but those appear after reboot.

    I'm using the latest NVidia drivers but I have tried rolling back to previous versions with no success. I just noticed the problem recently but I have just started playing video games more consistently. I have mostly used this computer for VR development so most of the time I have been working in Unity with short stints (couple of minutes) in VR to test things. But thinking back, I have had some strange crashes that I just attributed to bugs in whatever software I was using.

    My GPU fan also failed recently so I was wondering if that was causing the crashes but the crashes are still there with the replacement fan and I never saw the temperatures rising before a crash with logging in HWInfo.

    I will try locking the frequency in afterburner and see if that helps.
     
  41. Falkentyne

    Falkentyne Notebook Prophet

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    Did you *turn off* the laptop after flashing the 8A vbios?
    Flashing the 8A Vbios and rebooting does absolutely nothing. The laptop MUST be shut off completely and unplugged first, then turned on again.
     
  42. GoesTo11

    GoesTo11 Notebook Enthusiast

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    I did shut it down but I didn't unplug it. Afterburner is reporting 1645MHz so it looks like it is working.
     
  43. Falkentyne

    Falkentyne Notebook Prophet

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    The 8A vbios simply caps the GPU voltage at 0.881v (usually 0.875v), not at any particular clockspeed.
    The "faulty" 1070's would crash when the voltage reached 1.013v.
     
  44. GoesTo11

    GoesTo11 Notebook Enthusiast

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    It's running at 0.894 volts. I shutdown the computer and uplugged it and it is still running at 0.894 volts. Does that mean that the 8A bios didn't get installed correctly?
     
  45. Falkentyne

    Falkentyne Notebook Prophet

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    0.894v is a roundoff error. Should be 0.881 precisely. But it's working
    Your crashes are for a different reason, then.
     
  46. GoesTo11

    GoesTo11 Notebook Enthusiast

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    It solved crashes during Dirt Rally benchmark mode but it still crashes during actual game play.
     
  47. Falkentyne

    Falkentyne Notebook Prophet

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    This is all I can suggest and I"m sorry if it doesn't help you, as I am not a windows or a videocard troubleshooter tech.

    Do a full factory reset of windows.
    A clean installation.
    It's best if you have a spare hard drive or SSD sitting around or even a platter drive with a USB to SATA Adapter or anything.
    Do a clean fresh new installation of windows. I suggest the windows build BEFORE 1803. The spring 2018 update was pure garbage.
    Install Nvidia driver 391.35 or 391.48. Install MSI SCM only. DO NOT INSTALL DRAGON CENTER. PERIOD.
    Install the realtek drivers and touchpad.

    Then test your games.
    Report back if it crashes like this.

    If it does, RMA the laptop.
     
  48. GoesTo11

    GoesTo11 Notebook Enthusiast

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    I think that I figured it out. I had two issues that were interacting with each other. I was getting EMI issues from a new Direct Drive wheel. Moving the laptop away from the wheel didn't solve the problem because of the issue with the 1070. Just using the new vbios didn't work because of the EMI issues. Doing both seams to have worked. Thanks for the help.
     
  49. Vamsi Krishna Saladi

    Vamsi Krishna Saladi Notebook Enthusiast

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    Hey Hugodra,
    I am facing this issue and i couldnt recognize the issue till now as my windows somehow was not logging the issue. i was referred to you by some friend. My laptop is GT 62 VR having this issue
    My laptop came with OOO vbios 86.04.31.00.0d
    And i recently updated to BIOS: E16L2IMS.117 hoping this version may solve my issue.

    Getting errors like:
    DirectX : 0x887A0007 DXGI_ERROR_DEVICE_RESET
    Windows: Hardware error - live kernal event ; code 141
    As you said bios verison 8A can solve this issue. can you provide me download link ?
    or any other assistance please, i really need your help..
     
  50. Vamsi Krishna Saladi

    Vamsi Krishna Saladi Notebook Enthusiast

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    Hi Falkentyne,
    can i use this same bios 8A which you uploaded for my GT 62VR i also have issues with crashing games with core clock touching 1850+ Mhz with out overclocking ..

    Getting errors like:
    DirectX : 0x887A0007 DXGI_ERROR_DEVICE_RESET
    Windows: Hardware error - live kernal event ; code 141
     
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