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    Cannot get past MSI logo, GT80

    Discussion in 'MSI' started by dip0, May 13, 2017.

  1. dip0

    dip0 Notebook Enthusiast

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    Yesterday everything was working fine and I had just updated my graphics drivers to the newest hotfix version from 379.xx which had given me artefacts for a while. Rebooted fine post install and managed to have a few hours use before bed.

    This morning, turning it on it was immediately stuck on the msi boot logo. The spinning circle below never appeared. Tried restarting a few times with no change to this at all. Once it said attempting repair protocol or something below msi logo but didn't do anything an hour later still.

    Still in warranty but they won't reopen till Monday to take the request and likely looking at 2 weeks until I get it replaced at a minimum.

    any ideas what I could try to at least salvage data in the meantime or get on?

    I can get into bios but no idea what to do there.
    It shows my HDD alright in storage and lists both ram sticks.

    thanks in advance
     
    Last edited: May 13, 2017
    dip0, May 13, 2017
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  2. dip0

    dip0 Notebook Enthusiast

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    Well I somehow fixed it by using load optimised defaults, and then switching the power off and back on (just saving and rebooting would throw me back into bios).
    But I still don't know what happened and think there's probably something wrong with the hardware?
     
    dip0, May 13, 2017
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  3. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Check your boot menu and verify if Windows Boot Manager exists or not. How about HDD detection?
     
    Kevin@GenTechPC, May 13, 2017
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  4. dip0

    dip0 Notebook Enthusiast

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    When I was in BIOS it detected all HDD. Don't remember if it showed windows boot manager or not though. There was an option to choose between fast boot and types of booting if i remember correctly. Last time it broke down and got replaced one of the HDD was missing in the menu.
     
    dip0, May 13, 2017
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