Epic customer service?

So I contacted MSI a few days ago, wanting to know if the GX620 is coming to Sweden or not. Knowing from before how little information there is about Swedish MSI laptop resellers, I wasn't really expecting to get anything out of asking them.

Anyway, the reason I'm posting here is to express my "rage" against what I hope was an automated reply.
I'm going to let the quote speak for itself..

So this is my message:

And here is what I got back the day after:

I hope you can see the irony in this, and how stupid it actually is.

End of transmission.

 

Well, to be honest, you didn't actually ask them if it would be available in Sweden or not. They just thought you didn't know how to use the "Where to buy" page. Customer service usually think that all people that call are really that stupid.

 

I have nothing to say, I'm entranced by your avatar.

Is that a joke, or is your reading comprehension on par with MSI customer support?

 

Yes, what I forgot to mention is that I've actually been in contact with MSI once before. Then I stated the question in clear text, and got a similar reply to the one I got this time around. I don't know if you're familiar with their support page layout, but they could've easily read what questions I'd asked earlier.

 

Maybe the person who replied you is a Cantonese person, and "dilemma" sounds like a very very bad swear word in Cantonese. So he doesn't like you.

 

hahaha, that's a good joke.