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    GS43VR needs new battery

    Discussion in 'MSI' started by dhlee528, Jun 11, 2018.

  1. dhlee528

    dhlee528 Notebook Enthusiast

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    Hi

    my laptop is little over a year old .

    Battery is swollen so much I had to take it out and now I need a new battery (bty-m47).

    if possible, I'd like to get OEM or genuine battery.

    where can I get one?

    Thanks
     
    dhlee528, Jun 11, 2018
    #1
  2. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Where did you purchase this unit? Was it from a reseller or a physical store? The best bet would be to contact your place of purchase first.
     
    Support.1@XOTIC PC, Jun 11, 2018
    #2
  3. dhlee528

    dhlee528 Notebook Enthusiast

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    hi,

    I got it from Amazon and seller was xotic PC

    Thanks
     
    dhlee528, Jun 11, 2018
    #3
  4. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    Well, what would you know. that is us...LOL. Yeah just hit us up. We can look into seeing if we can get you a new battery.
     
    Support.1@XOTIC PC, Jun 12, 2018
    #4
    kcobra98 likes this.