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    GT70 - 894 Touchpad Right Click Problem

    Discussion in 'MSI' started by berq219, Jul 22, 2014.

  1. berq219

    berq219 Notebook Enthusiast

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    Well my new laptop just arrived but there s a problem that really makes me sad since its a brand new one. The right click button on the laptop is like 1/2 responsive compared to the left click. I have to click a bit harder in order to perform a right click. Is it an intended setting? Or is it just my laptop or can I somehow adjust it? I couldnt find an option in synaptics settings
     
    berq219, Jul 22, 2014
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  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You can try removing the driver first, then verify the button again.
    If it's doing the same thing then it could have been defective.
     
    Kevin@GenTechPC, Jul 23, 2014
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  3. berq219

    berq219 Notebook Enthusiast

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    How do I verify it again? Simply reinstalling the drivers through the CD?
    I reinstalled the drivers, restarted the laptop a few times, it seems like the 'turn touchpad on / off button's light doesn't work anymore

    Thank you very much
     
    berq219, Jul 23, 2014
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  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    How about the problem you were having? Is it gone or not at all?
    You can reinstall the driver from the driver disc.
     
    Kevin@GenTechPC, Jul 23, 2014
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  5. berq219

    berq219 Notebook Enthusiast

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    Its not gone. After reinstalling the drivers the same sensitivity problem is still occurring. Though I seem to have messed that touchpad toggle too :(
     
    berq219, Jul 23, 2014
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  6. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    No, only remove first, then test touchpad to verify before you do the reinstall.
     
    Kevin@GenTechPC, Jul 23, 2014
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  7. Prostar Computer

    Prostar Computer Company Representative

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    It's likely the button itself and not the driver. Sometimes production lines miss things. You can test the driver as Kevin suggested by uninstalling it and then reinstalling it, but you may end up needing an RMA or an exchange.
     
    Prostar Computer, Jul 24, 2014
    #7