The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    GT70 DominatorPro 890 shut down issues after Win8 updates.

    Discussion in 'MSI' started by Forgottenbhs, Apr 25, 2014.

  1. Forgottenbhs

    Forgottenbhs Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    3
    Trophy Points:
    16
    After running the latest updates from Windows Update my computer just stays on with the screen off after restarting or shutting down. Has anyone else encountered this issue?
     
    Forgottenbhs, Apr 25, 2014
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,441
    Messages:
    58,200
    Likes Received:
    17,914
    Trophy Points:
    931
    Have you tried rolling back the updates?
     
    Meaker@Sager, Apr 25, 2014
    #2
  3. Forgottenbhs

    Forgottenbhs Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    3
    Trophy Points:
    16
    Nope, I installed everything at once and haven't had time to mess with it. I was just hoping it would be a quick and easy fix but it doesn't seem that it is the case. Do you know how to reset the CMOS on these units by any chance?
     
    Forgottenbhs, Apr 25, 2014
    #3
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

    Reputations:
    1,014
    Messages:
    8,500
    Likes Received:
    2,098
    Trophy Points:
    331
    It's difficult to perform CMOS reset on the NBs, and the outcome will most likely to be the same.
    This could be possibly a software-related issue.
     
    Kevin@GenTechPC, Apr 25, 2014
    #4
  5. Forgottenbhs

    Forgottenbhs Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    3
    Trophy Points:
    16
    What I find strange is that the "Fast Startup" option is no longer present. I wonder if the updated actually removed any files or other settings from my system.
     
    Forgottenbhs, Apr 25, 2014
    #5
  6. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,441
    Messages:
    58,200
    Likes Received:
    17,914
    Trophy Points:
    931
    You reset the cmos by taking off the back cover, disconnecting the battery connector near the fan, ensuring the main battery and ac are not connected.
     
    Meaker@Sager, Apr 25, 2014
    #6
  7. Forgottenbhs

    Forgottenbhs Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    3
    Trophy Points:
    16
    I've uninstalled the updates, reset CMOS and uninstalled any apps that may affect the start up/shut down procedures and nothing helps. I also checked event viewer and nothing related to start up/shut down is displayed. At this point I'm just going to refresh Windows and see if that helps. If I'm still having issues I will just reinstall.
     
    Forgottenbhs, Apr 25, 2014
    #7
  8. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

    Reputations:
    1,014
    Messages:
    8,500
    Likes Received:
    2,098
    Trophy Points:
    331
    It's recommended to do a reset instead of refresh.
     
    Kevin@GenTechPC, Apr 26, 2014
    #8
  9. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,441
    Messages:
    58,200
    Likes Received:
    17,914
    Trophy Points:
    931
    Which is basically a re-install.
     
    Meaker@Sager, Apr 26, 2014
    #9
  10. Forgottenbhs

    Forgottenbhs Notebook Enthusiast

    Reputations:
    0
    Messages:
    32
    Likes Received:
    3
    Trophy Points:
    16
    Well that solved the issue for me.
     
    Forgottenbhs, Apr 27, 2014
    #10