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    I cant recover Win10 installation, need help

    Discussion in 'MSI' started by DaReference5754, Apr 30, 2017.

  1. DaReference5754

    DaReference5754 Notebook Geek

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    The Win10 "creators update" crashed my whole PC (DONT INSTALL THIS CRAP!!!)

    Now when I want to recover my C: Partition and install fresh I get this message:

    [​IMG]
    When I click on OK it simply restarts and the process repeats.....
    I used the recover software and created the Win10 image on my USB stick
    I boot and press F11 to recover, but then this happens....
    What can I do?

    The laptop originally came only with 1TB HDD.
    I later installed a 250GB SSD and successfully installed Win10 on it.

    I have c: system partition, and d:data partition (both SSD), the 1TB HDD is E:storage
    Pls help

    thx -5754

    UPDATE: I now deleted my D: partition and connected C: and D: so that my SSD is only 1 big partition, but problem still remains...
    Programm still wants "factory default" -.-
     
    Last edited: Apr 30, 2017
    DaReference5754, Apr 30, 2017
    #1
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  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Because the OS is altered from creator's update so it could have rendered the OS recovery mechanism unusable. So the only way to recover the OS now is to use external media but not sure if you had created them previously or not. If not, don't worry, just give MSI a call and they can provide it to you (service charge fee may apply).
     
    Kevin@GenTechPC, Apr 30, 2017
    #2
  3. DaReference5754

    DaReference5754 Notebook Geek

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    Hi Kevin, thx for ur answer.
    But the solution is much easier :p

    U just have no rename the C: drive in "OS_Install"
    everything went fine, my system is newly installed
    Greetings :)
     
    DaReference5754, May 1, 2017
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  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    So you renamed the OS drive? Good to know that you were able to fix it. :)
     
    Kevin@GenTechPC, May 1, 2017
    #4