Recently there have been numerous issues with abnormal audio issues on the new MSi models.
If you're having sound issues with your new MSi model, check out the FAQ link below and follow the steps.
Hopefully this helps those experiencing these issues.
https://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=3486
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Support.2@XOTIC PC Company Representative
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Does that include models with the Sabre DACs?
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Support.2@XOTIC PC Company Representative
Yes, so if you're experiencing any of the issues described in the link then it's definitely worth a shot to see this would resolve any issues you're experiencing.Galm likes this. -
I had that just happen to me. I can't believe they ship laptops that sound like that out of the box. I seriously thought the speakers were blown.
Additional note: in my case the latest Nahimic would not install with the audio driver the laptop came with. So I had to upgrade the audio driver first, then install the latest Nahimic. -
specialist7 Notebook Evangelist
If you have Windows 10 and have problems installing drivers (in my case it kept reinstalling the preinstalled drivers), you'll have to disable a few settings. For some reason when I installed a different version I lost my ESS Sabre HiFi icon for my headphones but I got it back by installing the latest one 8036 from station drivers rather than the 8010 from MSI's website. Works well with the latest Nahemic.
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Support.2@XOTIC PC Company Representative
Yes, to avoid this issue always make sure you install the latest audio driver first and then the Nahimic software to avoid issues. -
Support.2@XOTIC PC Company Representative
Glad to hear everything is working well after following these steps.
If your MSi has stacic, crackling, or distorted sound issues.
Discussion in 'MSI' started by Support.2@XOTIC PC, Jan 17, 2017.