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    MSI 176262-033 barebone laptop not turning on?

    Discussion in 'MSI' started by dzuongld, Jan 12, 2013.

  1. dzuongld

    dzuongld Newbie

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    Greetings,

    I just bought an MSI barebone, model 176262-033 with GTX680M. I installed all necessary components, but when I tried turning it on for the first time, it wouldn't power on. Speakers and touchpad blinked once in blue then nothing else. Battery indicator is always solid green when plugged in (with battery in presence). Googling around and I found this solution, but I tried it to no avail:

    -remove battery and unplug
    -press start button for 30 secs
    -put everything back again

    It's a shame that this system is brand new. I could send it back in for repair but RMA would take forever. My question is: Is there any other way I could fix it myself, or is it truly defective and I have to send it back? If you have experienced this problem on this particular model or with another laptop, I'd really appreciate all kinds of advice. Thanks.
     
    dzuongld, Jan 12, 2013
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  2. Meaker@Sager

    Meaker@Sager Company Representative

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    So the system refuses to start with just the battery or just the power adapter?
     
    Meaker@Sager, Jan 12, 2013
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  3. dzuongld

    dzuongld Newbie

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    Either way - just battery, just power adapter, or with both plugged in
     
    dzuongld, Jan 12, 2013
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Sounds like DOA to me (dead on arrival) and it needs to be returned. This is usually treated as the most serious case and replacements done asap so check with your seller.
     
    Meaker@Sager, Jan 13, 2013
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  5. dzuongld

    dzuongld Newbie

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    I guess so. Sending it back today. Thanks.
     
    dzuongld, Jan 14, 2013
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    That's ok, sometimes the stresses of transport can show a weak connection that stationary stress testing might miss, hopefully things go smoother with your next machine.
     
    Meaker@Sager, Jan 14, 2013
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  7. Prostar Computer

    Prostar Computer Company Representative

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    Most likely the board. Meaker is right about the transit stress as well. I don't know who does reflow work and who just replaces the board altogether, but either way, they should document the problem before sending it back to you, so if they don't outright tell you what was wrong, you can always inquire if you're curious.

    Good luck!
     
    Prostar Computer, Jan 14, 2013
    #7