Need help. Cannot Factory reset

Hello, for a while not i have not been able to factory reset my Laptop (MSI GT70 0ND) It just says Reset Failure or whatever just after the 20% Mark. Any help would be appreciated.

 

When you unpacked your notebook, did you take the time to burn your recovery DVD's? ( I am guessing not.....)

 

No, i didn't.

 

I am assuming your recovery partition is FUBAR. Did you purchase from a big-box warehouse e-tailer, or one of our resellers? If a reseller, get with them...... they can assist, and perhaps send you recovery disk..... if not, get with MSI support.

 

I can tell the reason as of why i want to reset it. I aheva faulty GPU which creates artifacts in basically all 3D games and i basically have to use the intergrated intel graphics. So to be honest would investing in a new card be a good deal? Like a geforce GTX 760? I really thought there were some software faults as of why the artifacts happens, but i read some online and just came to the conclusion that the card is dead.

 

Are you still able to boot the OS? Which GPU do you have? If you are reasonably certain the graphics card is the culprit, and not a driver issue, I would replace the card. Is your system still under warranty? If so, RMA., but in any event, you still need to address your recovery issue too.

 

Yes, i have no problem whatsoever with the OS or anything like that. Just games. Should have made that more clear at first....

 

Ok, well at some point you need to address your recovery issue. Is your system OS and hardware drivers fully up to date? Which GPU do you have? Do you have the latest graphics driver? If so, have you attempted a 'clean' install of the latest NVidia driver and Control Panel? Again, if the GPU is the culprit, replace the card. Are you still under warranty?

 

Now see, this is why I avoid getting involved in helping with technical issues......

1.) It would go much easier if I were behind the keyboard.
2.) Invariably, questions go unanswered, which would enable me to better assist.
3.) I am always uncertain of an individual's technical expertise, and it's hard to determine if the problem is system related, or it's the nut behind the keyboard.

With regard to recovery, since you still have the OS, try burning your recover DVD's. (Do you still have MSI's recovery DVD burn program installed?)

Do you understand what a 'clean' driver install is? Try this..... download the latest NVidia driver package. Remove NVidia drivers and everything else NVidia using the Windows Control Panel. Use CCleaner, and remove all things NVidia, and then clean the system registry. Reboot and then do a clean install of the NVidia driver package..... reboot again, and (with everything stock, no OC with anything like AfterBurner) try playing one of your games. High temps can cause artifacts. Is your GPU running abnormally hot, and is the fan spinning-up properly? While gaming you can have HWMon logging in the background. If the temps are too hot, it may be time for a good cleaning, and possibly a re-paste of the GPU. Let me know.....

 

So the burn recovery thing, i have already tried it. but it wouldn't read the disc or give me any sort of indication that i can use recovery by the disc. As well as the clean install of all the NVidia drivers. Temps seem stabile 50-70* but i haven't cleaned my fans in a long time so i think i will do that tomorrow. (I'm on a tight schedule today) I guess if you explained the Burn recovery more, if you understood what problems i got with it and maybe fix it.

 

Cleaning fans regularly will help keep temps down to normal and avoid long term damage. After cleaning good your laptop, try some low power games and slowly run demanding ones while monitoring temps.

Worst case the GPU is dead/dies and you need to setup RMA with MSI to change it.

 

I am not exactly living in the US though, if that's a problem if the RMA is still a viable option?

 

Ok geez, obvious it's my fault you can't fix it..... because I need to explain more, and I am not understanding you.... is that what I just read? LOL!

As to recovery, refer back to post #4 above.

You still haven't told me which GPU, or if you are still under MSI warranty. As to artifacts, I would rule out excessive temps. If you are certain you have no driver issues, your OS and games are up to date, and you experience this in all games, then it sounds like a possible GPU issue. Since you ask about a GTX-760M, it seems you are most motivated in upgrading your GPU. RKComputers can probably help you with this, with parts, answering your questions, and even your recovery disk too.

RK Computers | Website | MSI notebook site page | Tel#: 1-866-760-4998 | email: [email protected] | Contact: Rob M

For a link to their replacement GPU's, and other MSI replacement parts, click HERE!

I think my work is done here.....

 

Is me not saying it is the laptop MSI GT70 0ND enough. If you just type that into Google, click the first link, then click on specifications.
I'm not here to argue. Thank you for your supposedly help. I guess.

 

OMG! Don't you just love it when guys like this appeal for help, they don't answer your questions, and then have the audacity to suggest you Google, LOL! I want to know why he simply couldn't answer the question, in any one of his replies. Had he done so, I may have taken the time to research issues specific to his GPU..... but for his benefit, I will say the GT70-0ND was distributed globally, a multitude of different SKU's, and a few different graphics cards. Though granted, the GTX-675M was most common, I am not a mind reader. Had he answered the question regarding his warranty, I would have given my best recommendation for repair, warranty procedure, and/or RMA options.

Again I am left feeling, why bother, and sorry for the waste of time.