Hello
my MSI GS60 2PE is going blank randomly and everything works. Looks like there is a common problem with this model. I am looking to fix it by replacing LVDS cable, but I have no idea where to find it or what is the model number for it. I googled around without any promising results.Please help me since the laptop just blnaks out randonly
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Support.2@XOTIC PC Company Representative
So the screen just randomly goes black? On all MSI's first make sure BIOS/EC is all up to date.
If you are inquiring about the part, I can help you source it, just PM me. -
Yes, I updated few of them actually.
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I dont know how to send you message, can you please send me a pm.
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Support.2@XOTIC PC Company Representative
You have to have five posts to PM.
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You mean like 5 threads or just posts_
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Support.2@XOTIC PC Company Representative
Just 5 Posts
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can you also point me where to get latest bios I see E16H2IMS.112
but not sure if it is the latest -
I think I made 5 posts?
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Kevin@GenTechPC Company Representative
Here it is.
[ Download] -
Thank you, i have it but wondered if there is a new one other than that
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Kevin@GenTechPC Company Representative
Possibly a beta but MSI doesn't release beta BIOS.
Are you encountering any issues? -
I am having blank screen issues, my msi Gs60 is going blank screen randomly more specifically when I move it. So I want to make sure it is the hardware related problem
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I sent you pm, please check
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Kevin@GenTechPC Company Representative
Can you try closing/opening of the screen hinges only? This is to verify symptom, thanks. -
I tried, but it doesnt go blank
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Kevin@GenTechPC Company Representative
Was it on battery only when you moved it? -
hi, it is plugged in and I also tried without plugged in. It goes off when I move it from my lap. But recently it is going blank even if I dont move also.
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I can still the screen backlight is on thoo
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Kevin@GenTechPC Company Representative
It's possibly the LCD screen itself, or the ribbon cable inside.
It's best to contact MSI to get RMA#. -
Thanks for the reply. I live in Denmark and the warranty ran out since it is a 2 year old machine. So I dint think RMA would help, but is it possible to buy that ribbon online? can you tell me who sells the parts?
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Kevin@GenTechPC Company Representative
MSI will still offer OOW (Out of Warranty) RMA if they have the capability to repair the unit, it's just the parts they are concerned of because if there's no parts then no repair can be done. -
They dont have service center in Denmark and I have to probably take it to sweden, is it possibel to buy spare parts somewhere online?
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Kevin@GenTechPC Company Representative
I am not sure about your region, but in N. America, only MSI sells the parts directly to end users so if they don't have any parts then nobody does, unless someone part out from a full system.
Please help MSI GS60 2PE
Discussion in 'MSI' started by uidroot007, Aug 2, 2016.