The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    RMA Questions

    Discussion in 'MSI' started by bobuy00, Jul 3, 2012.

  1. bobuy00

    bobuy00 Notebook Geek

    Reputations:
    0
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    I brought my laptop to the local service center and they said that they were going to send it in for a motherboard replacement. So I'm wondering what's MSi's usual policy with parts replacement since the GE620dx is already out of production?
     
    bobuy00, Jul 3, 2012
    #1
  2. robm@rkcomputer.net

    [email protected] Company Representative

    Reputations:
    492
    Messages:
    1,079
    Likes Received:
    0
    Trophy Points:
    55
    MSI keeps what is called a "RMA Buffer" for notebook models that are still in warranty. This will insure the part is available to repair your notebook within the warranty period.
     
    [email protected], Jul 3, 2012
    #2
  3. bobuy00

    bobuy00 Notebook Geek

    Reputations:
    0
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    So I'll get the same spec as I did when I bought it?
     
    bobuy00, Jul 3, 2012
    #3
  4. robm@rkcomputer.net

    [email protected] Company Representative

    Reputations:
    492
    Messages:
    1,079
    Likes Received:
    0
    Trophy Points:
    55
    Your notebook should return to you with the same specs as you purchased it with. Nothing should change.
     
    [email protected], Jul 3, 2012
    #4
  5. bobuy00

    bobuy00 Notebook Geek

    Reputations:
    0
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    Okay, thanks
     
    bobuy00, Jul 3, 2012
    #5