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    Thermal fan goes into a stall

    Discussion in 'MSI' started by Léo Martin, Nov 19, 2016.

  1. Léo Martin

    Léo Martin Notebook Enthusiast

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    Hello,
    My GS60 6QE therman fan goes into a stall after waking up from sleep mode.
    I update EC Firmware to last version without success.
    I tried 5 NIVDIA drivers without success.
    May someone help ?
     
    Léo Martin, Nov 19, 2016
    #1
  2. Zoltan@zTecpc

    Zoltan@zTecpc Company Representative

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    What about the BIOS update, it's worth a try.


    Sent from my iPad using Tapatalk
     
    Zoltan@zTecpc, Nov 19, 2016
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  3. Léo Martin

    Léo Martin Notebook Enthusiast

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    I updated my bios but nothing changed.
     
    Last edited: Nov 29, 2016
    Léo Martin, Nov 29, 2016
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  4. Prostar Computer

    Prostar Computer Company Representative

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    Stall meaning it will not spin? Can you explain this a bit more? What is therman?
     
    Prostar Computer, Nov 29, 2016
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  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Please post your screenshot of BIOS update with error message on it.
     
    Kevin@GenTechPC, Nov 29, 2016
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  6. Léo Martin

    Léo Martin Notebook Enthusiast

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    I'll post a screen. I meant thermal fan (the one for the CPU). It still goes crazy on wake up (5400 RPM, then slowly goes to 0RPM and so on).
    I've got the same problem on my Ubuntu 16.04 (kernel version : 4.8.11).
     
    Léo Martin, Nov 29, 2016
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  7. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    When it becomes 0 rpm, does it spin again afterwards?
     
    Kevin@GenTechPC, Nov 29, 2016
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  8. Léo Martin

    Léo Martin Notebook Enthusiast

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    Yup, it goes to ~ 5400Rpm.
     
    Léo Martin, Nov 29, 2016
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  9. Prostar Computer

    Prostar Computer Company Representative

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    This sounds normal as long as its consistent with the temperature.
     
    Prostar Computer, Nov 29, 2016
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  10. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It seems normal. How about under full load using Prime95 or Furmark?
     
    Kevin@GenTechPC, Nov 29, 2016
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  11. Léo Martin

    Léo Martin Notebook Enthusiast

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    When it wakes from sleep mode / hibernate the CPU temp is 39°C ...
    It never goes that high, while playing it's ~ 4500 RPM
     
    Léo Martin, Nov 29, 2016
    #11