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    msi gt780 stuck in 0xc000000f error code

    Discussion in 'MSI' started by asad5150, Nov 30, 2013.

  1. asad5150

    asad5150 Newbie

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    i installed original windows 8 on my laptop was working for 4 days and today i switched on my laptop i get a error. 0xc000000f the boot selection failed because a required device is inaccessible. i cant enter Bios or boot from cd or usb. can someone give me some advice please i really worried. thanks
     
    asad5150, Nov 30, 2013
    #1
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Run memtest first to determine if there's any faulty memory or not.
    Use BlueScreen Dump viewer to check if what had caused the crash.
    Sometimes this could have been caused by incorrect drivers.
     
    Kevin@GenTechPC, Dec 3, 2013
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    You should be able to enter the bios if you hold the del key.
     
    Meaker@Sager, Dec 4, 2013
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  4. GenTechPC

    GenTechPC Company Representative

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    If you have another PC at home then try download Partition Wizard minitool for USB:

    Boot partition manager from USB Flash disk directly to manage disk partition - Partition Wizard Bootable Flash Drive.

    Once the USB drive is created, take it to your GT780 and:

    1: Press F11 too choose to boot from USB

    2: Right click system reserve partition > modify > and choose hide

    3: Right click your Windows partition > modify > and set to Active

    4: Highlight Disk 0 or Disk 1 depends on which drive is your primary drive

    5: Click the menu > rebuilt MBR

    6: Click Apply

    7: exit and start to boot from your GT780

    P.S: Here is the video of easy way to enter BIOS:

     
    Last edited by a moderator: May 12, 2015
    GenTechPC, Dec 4, 2013
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    WhatsThePoint and Kevin@GenTechPC like this.
  5. asad5150

    asad5150 Newbie

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    ok i have now sent the laptop to.msi to fix as it was under warranty
     
    asad5150, Dec 6, 2013
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  6. asad5150

    asad5150 Newbie

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    so i sent it and they said the problem was caused by the hdd having different os as one had win 7 and other had win 8. but i cant see how this would suddenly stop the laptop working even couldnt get to bios. completly. anyway they said it was a software issue and it isnt under warranty therfore i would have to pay £70. i tried to argue with the guy on phone but he had zero knowledge on anything to do with computers.
     
    asad5150, Dec 15, 2013
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Windows 7 and 8 should be dual bootable and it should not cause an issue.

    They may have just formatted the HDD and restored it to factory and got it working again and that was pointing to a software issue which regardless of reason would not be covered under warranty.
     
    Meaker@Sager, Dec 16, 2013
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  8. GenTechPC

    GenTechPC Company Representative

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    Don't know exactly what cause it by could be the one of the OS installation messed up the Windows boot manager, at least the error message says that and yes, it is software problem not hardware related.
     
    GenTechPC, Dec 17, 2013
    #8