The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    usb 3.0 gt70 domi problem

    Discussion in 'MSI' started by ShoopDaWhoop, Sep 6, 2014.

  1. ShoopDaWhoop

    ShoopDaWhoop Notebook Guru

    Reputations:
    0
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    15
    There seems to be a problem with my usb 3.0's. I noticed this a couple of months ago but I haven't been using those sockets since that then. It keeps on disconnecting my devices every couple of seconds. It's really annoying because it disrupts my file transfers and other stuff. What is wrong with this?
     
    ShoopDaWhoop, Sep 6, 2014
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    If you're running Windows 7, reload the USB 3.0 driver and see whether that helps or not.

    Is this happening on USB 2.0 ports with the same devices as well?
     
    Prostar Computer, Sep 10, 2014
    #2
  3. ryzeki

    ryzeki Super Moderator Super Moderator

    Reputations:
    6,552
    Messages:
    6,410
    Likes Received:
    4,087
    Trophy Points:
    431
    I had that issue with my Asus N550. I had to reinstall the drivers and reboot. I am running windows 8 so it uses the built in drivers for that, for win 7 you need to download the drivers.
     
    ryzeki, Sep 10, 2014
    #3
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

    Reputations:
    1,014
    Messages:
    8,500
    Likes Received:
    2,098
    Trophy Points:
    331
    This is a compatibility issue, try another brand/model of USB 3.0 enclosure to verify.
    I've seen this happens more often with USB HDD but not USB flash drives.
     
    Kevin@GenTechPC, Sep 10, 2014
    #4
  5. ShoopDaWhoop

    ShoopDaWhoop Notebook Guru

    Reputations:
    0
    Messages:
    56
    Likes Received:
    0
    Trophy Points:
    15
    The problem is with the usb ports themselves. Im using win 8.1, it came with the laptop. How do I reinstall the usb drivers?
     
    ShoopDaWhoop, Sep 14, 2014
    #5
  6. zipperi

    zipperi Notebook Deity

    Reputations:
    53
    Messages:
    741
    Likes Received:
    190
    Trophy Points:
    56
    There isn't any drivers, they are in the OS.
     
    zipperi, Sep 14, 2014
    #6
  7. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    They're native in Windows 8.1. It could be incompatibility as Kevin mentioned. You can try another cable and/or device to test for whether the fault is at the port or it's a compatibility problem between the device and the system.
     
    Prostar Computer, Sep 16, 2014
    #7
  8. JustPassing

    JustPassing Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    6
    JustPassing, Sep 17, 2014
    #8
  9. Prostar Computer

    Prostar Computer Company Representative

    Reputations:
    1,257
    Messages:
    7,426
    Likes Received:
    1,016
    Trophy Points:
    331
    Prostar Computer, Sep 18, 2014
    #9
  10. ryzeki

    ryzeki Super Moderator Super Moderator

    Reputations:
    6,552
    Messages:
    6,410
    Likes Received:
    4,087
    Trophy Points:
    431
    Go to device manager, select the USB 3.0 driver under the Universal Serial Bus Controllers and it should be named something like USB 3.0 eXtensible Host Controller. I right clicked it, uninstalled it, and then rebooted my laptop. Upon rebooint it reinstalled. I had to reboot the laptop a couple of times though. After that, it worked well.
     
    ryzeki, Sep 18, 2014
    #10
  11. JustPassing

    JustPassing Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    6
    Sort of like power cut off every few seconds. It's like the USB port not sending enough power to operate the devices.
     
    JustPassing, Sep 18, 2014
    #11
  12. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

    Reputations:
    1,014
    Messages:
    8,500
    Likes Received:
    2,098
    Trophy Points:
    331
    It's either compatibility, or insufficient power supplied to the USB device.
    I have seen such symptom randomly with certain USB enclosures.
     
    Kevin@GenTechPC, Sep 18, 2014
    #12