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    Block Internet

    Discussion in 'Networking and Wireless' started by NetBrakr, Feb 12, 2008.

  1. NetBrakr

    NetBrakr Notebook Deity

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    Good evening,

    I am helping out a friend. She has the Toshiba A135-S4527. Anyway, she said that it won't connect to the internet. So she gave the laptop to me to fixed it. Since I know very little about Windows Vista, its hard to tell. I managed to connect to my wireless router, but still no internet. I was thinking about doing a clean install of Vista to get rid of junkwares, inorder to fix it. I do agreed the programs should be remove, but what is exactly causing the block of the internet?

    TIA

    JC
     
    NetBrakr, Feb 12, 2008
    #1
  2. Zoomastigophora

    Zoomastigophora Notebook Evangelist

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    What are your Ping and Tracert results?
     
    Zoomastigophora, Feb 12, 2008
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  3. AKAJohnDoe

    AKAJohnDoe Mime with Tourette's

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    Vista is not much different from XP in the way networks are configured.

    What do you mean you can connect to the wireless router, but not the internet? That really sounds like you are not getting an IP address (DCHP) and probably not DNS either. Both likely security issues with the wireless setup.
     
    AKAJohnDoe, Feb 12, 2008
    #3
  4. NetBrakr

    NetBrakr Notebook Deity

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    That is what I mean...I can connect to the router but no internet.

    JC
     
    NetBrakr, Feb 12, 2008
    #4
  5. andyasselin

    andyasselin Notebook Deity

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    you can try netsh int reset all

    or netsh reset winsock

    what you ipconfig show ?
     
    andyasselin, Feb 12, 2008
    #5
  6. blue68f100

    blue68f100 Notebook Virtuoso

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    Do some pint test.
    ping yahoo.com
    ping 66.94.234.13

    If you can pint the IP and not the name you are not getting a valid DNS serves. If you can not ping IP either NO Gageway.

    Check to make sure the firewall is not blocking your connections.
     
    blue68f100, Feb 12, 2008
    #6
  7. AKAJohnDoe

    AKAJohnDoe Mime with Tourette's

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    Do that.

    Also, ipconfig /all to see if you have a valid IP Address on the network interface being used in the range your DHCP assigns and that you have valid DNS server(s) assigned.
     
    AKAJohnDoe, Feb 12, 2008
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  8. NetBrakr

    NetBrakr Notebook Deity

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    I got it fixed by doing a clean install of Vista.

    JC
     
    NetBrakr, Feb 12, 2008
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  9. AKAJohnDoe

    AKAJohnDoe Mime with Tourette's

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    Probably overkill, but whatever works, I guess.
     
    AKAJohnDoe, Feb 12, 2008
    #9