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    Can't browse after sleep

    Discussion in 'Networking and Wireless' started by hah2110, Aug 19, 2009.

  1. hah2110

    hah2110 Notebook Consultant

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    On my e6400, any time I wake it from sleep, I can't browse. I am connected to my wireless router (this has happened with 3 different networks) and it is listed as "local and internet". I am able to ping, but can't browse. When I try and diagnose and repair, I get: "www.microsoft.com" is not set up to establish a connection on port "World Wide Web service (HTTP)" with this computer". I Googled it and saw that some people have trouble with Norton being installed but I don't have it. I do have ZoneAlarm though. Any advice? I have to completely restart to remedy it.
     
    hah2110, Aug 19, 2009
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  2. kegobeer

    kegobeer 1 hr late but moving fast

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    Have you tried disabling/removing Zone Alarm?
     
    kegobeer, Aug 19, 2009
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  3. hah2110

    hah2110 Notebook Consultant

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    No as I'd rather not lose my firewall. What would ZoneAlarm be doing do you think?
     
    hah2110, Aug 19, 2009
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  4. ahl395

    ahl395 Ahlball

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    Go to Device Manager > Network Adapters > (Your Wireless Card) > Right Click: Properties > Uncheck Option(s).

    And make sure you have the newest drivers from the WiFi Cards's manufacturer website.

    That should fix the problem. ;)
     
    ahl395, Aug 19, 2009
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  5. hah2110

    hah2110 Notebook Consultant

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    What is the "uncheck options(s)" in your post?
     
    hah2110, Aug 19, 2009
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  6. hah2110

    hah2110 Notebook Consultant

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    I'm downloading the updated drivers now.
     
    hah2110, Aug 19, 2009
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  7. ahl395

    ahl395 Ahlball

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    The Options that are in The Device Manager Power Managemnt Properties for your Wireless card. ;)

    They should be something like, Allow Device to Wake computer from sleep, or turn off this device to save power, etc. Just uncheck both of them. :cool:
     
    ahl395, Aug 19, 2009
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  8. hah2110

    hah2110 Notebook Consultant

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    This problem is still occurring. Any advice
     
    hah2110, Aug 28, 2009
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  9. kegobeer

    kegobeer 1 hr late but moving fast

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    Disable/remove ZoneAlarm. Windows does have a built in firewall, and if you have a router, then you are behind a hardware firewall. If the problem stops, you need to either check out a ZoneAlarm forum or contact ZoneAlarm for assistance, because you'll know there's an issue with ZA and your operating system/hardware.
     
    kegobeer, Aug 28, 2009
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  10. hah2110

    hah2110 Notebook Consultant

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    It did it even with ZA disabled and my windows firewall is off. I never had this problems on any of my other computers.
     
    hah2110, Aug 28, 2009
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  11. kegobeer

    kegobeer 1 hr late but moving fast

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    Has this always been a problem, or is this something relatively new? Have you checked the Dell forum (on this site and the actual Dell forum) to see if others have the same issue when resuming from sleep? Have you done any "tweaking" to the system? Is your BIOS up to date? Are you using the most current drivers available from Dell for your laptop?
     
    kegobeer, Aug 28, 2009
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  12. sparkyman2000

    sparkyman2000 Notebook Consultant

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    sparkyman2000, Aug 28, 2009
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  13. hah2110

    hah2110 Notebook Consultant

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    Drivers up to date, bios new, everything updated. This has been an issue since I got the computer. What does the external monitor have to do with it?
     
    hah2110, Aug 28, 2009
    #13