Can't view sites through DSL

Hi. I’m looking for help with my internet connection.
I have D-Link 655 router and ATT DSL connection at home. There is an internet signal. Skype is working. But I can’t open any sites. I’ve tried typing hotmail, Google, anything - sites do not open. I’ve tried to plug in the Ethernet cable directly into my laptop and I get the same result – sites don’t open.
Please help me understand what settings do I need to change to be able to view sites!
Thanks a lot!

 

Check in another browser- most likely proxy settings or firewall blocking the browser.

 

I checked Firefox, IE and chrome, same thing.

 

Maybe it's DNS
Check this one Google
It should open google.

 

I will check when i get home.
If it works - then what? If it doesn't - then what?
What do i need to do if it's DNS?

thanks!

 

If the link provided by downloads works, then you definitely have a DNS issue. I would recommend setting the DNS statically within the router. Set your primary to 8.8.8.8 and secondary to 8.8.4.4. These are the Google DNS servers. Or you can use OpenDNS which is 208.67.222.222 and 208.67.220.220.

If the link you were given by downloads does not work, the first thing you need to do is turn off your Internet Security software, specifically the firewall. The next thing to do is make absolutely sure no proxy settings have been enabled on any of the browsers. If you still cannot pull up webpages by either domain name or ip address, bypass the router and plug directly into the modem and test again. If all else fails you need to pull up the command prompt and ping google.com. See if it times out 4 times or if you get a reply 4 times. If you fail 4 times, then you truly do not have a Internet connection and need to contact the ISP to make sure it's not something on their end. If it succeeds 4 times and you still cannot display webpages, then you have an issue with your PC, either from Malware or something has corrupted your TCP/IP stack, etc.

 

VERY Helpful, thank you!
Through I know nothing, please forgive me. How do I do all that you talked in the first paragraph??

 

In your router admin thing (192.168.0.1), click Setup at top of page. Then click Internet on left-hand side, and then click Manual Internet Connection Setup at bottom of page. In the bottom DHCP section, type in 208.67.222.222 in the Primary DNS Server box, and 208.67.220.220 in the Secondary DNS Server box. You will then have to click SAVE SETTINGS at top of page.

 

Will do tonight and report tomorrow!
Thank you!

 

Hello all. An update. I was able to see the Google page. Then I went to the router admin page and typed those DNS ip addresses Joel Krause gave.
It all works, yay!

No, why did I have to do it? Why did those DNS IP address stopped working?
Which DNS servers are better if there is such thing?

 

For some reason, the DNS servers your router was getting from your ISP stopped working. There are multiple factors that could cause it, too much to go over here.

As far as DNS servers in general, I prefer Google's DNS (8.8.8.8 and 8.8.4.4). They are 100% stable and faster than any other DNS servers I've used. I know some people prefer OpenDNS, but in my experience, it resolved slower that Google DNS. As long as you use one or the other, you will be fine.

The only thing that may be of concern is if your ISP performs DNS poisoning for Abuse issues. Like spreading spam, phishing, illegal file sharing, etc. If they do poison your DNS for one of these issues, you will never know because you are not using their DNS. Which could lead to some problems down the road.

With that said, don't be stupid about your Internet usage. Don't open suspicious emails, don't frequent shady websites, and don't illegal file share and you will be just fine.