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    Download speed problem!!

    Discussion in 'Networking and Wireless' started by Batr, Aug 22, 2008.

  1. Batr

    Batr Notebook Consultant

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    I have a 1 MB connection so i should be able to download for 100Kb/sec or around that but i download only by 30 or around. for 3 months
    I called the company several times but every time they make me enter cmd and write netstate -t (not sure exactly what was it), when i tell them their are many items in the page they say you have a spyware on the laptop. When doing that nothing was opened on the laptop and i checked that i'm only the one who uses the net.
    I deleted spywares but no improvement, i formatted the laptop and no improvement. We have three laptops at home and all suffer the same problem.

    Is there a virus for routers?? I have an old 3com router (it used to work fine before but all of a sudden it went like that)
    Can a router cause this problem? Should i buy another one? (It fell alot before and look miserable now but it is working)
     
    Batr, Aug 22, 2008
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  2. maxpower47

    maxpower47 Notebook Guru

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    How are you testing your download speed? Are you using a tool like speedtest.net?
     
    maxpower47, Aug 22, 2008
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  3. Batr

    Batr Notebook Consultant

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    I was talking about downloading stuffs using firefox or DAP

    I used now speedtest.net, and it gave me the same results i said. The upload is ok but the download not
    [​IMG]
     
    Batr, Aug 22, 2008
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  4. kegobeer

    kegobeer 1 hr late but moving fast

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    If you connect one computer directly to the modem, does your download speed increase?
     
    kegobeer, Aug 22, 2008
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  5. Batr

    Batr Notebook Consultant

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    no...This was with one computer
     
    Batr, Aug 22, 2008
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  6. kegobeer

    kegobeer 1 hr late but moving fast

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    If you are connected directly to the modem, and you are positive that your computer is configured correctly and you have no viruses/trojans/malware, then the problem lies with your ISP and/or the modem provided by your ISP.
     
    kegobeer, Aug 23, 2008
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  7. Batr

    Batr Notebook Consultant

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    When i get my laptop, i'll go to them. I'll tell them "Where are these SPYwares?!"

    I'm sure the 4 computers we have at home don't contain the SAME spywares,
     
    Batr, Aug 23, 2008
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  8. kegobeer

    kegobeer 1 hr late but moving fast

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    Just to clarify things, you removed the router and connected one computer directly to the modem and still had speed issues? Did you do any further troubleshooting by connecting every computer, one at a time, directly to the modem?
     
    kegobeer, Aug 24, 2008
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  9. Batr

    Batr Notebook Consultant

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    yes...i tried more than one computer alone and all suffer the same problem
     
    Batr, Aug 24, 2008
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  10. kegobeer

    kegobeer 1 hr late but moving fast

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    Contact your ISP and request a visit from a technician.
     
    kegobeer, Aug 24, 2008
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  11. Wirelessman

    Wirelessman Monkeymod

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    Have you run the ISP network optimization appplication? Cable ISP have that application in their web site, if you don't use it you won't have a good throughput.
     
    Wirelessman, Aug 24, 2008
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  12. blue68f100

    blue68f100 Notebook Virtuoso

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    If your running XP and not Vista download CableNut and the aux pack to optimize your pc. You just need to select the proper settings that match your enviroment. This is the only one that I have found that worked for me.

    Do you get the same speed problem with different browsers (IE, FF). And have you tested with a ftp program to see what speeds it reports?
     
    blue68f100, Aug 24, 2008
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  13. Wirelessman

    Wirelessman Monkeymod

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    I think the OP lost complete connection :D
     
    Wirelessman, Aug 24, 2008
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  14. Batr

    Batr Notebook Consultant

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    i tried with all browsers and with dap but no improvement :)
    I'll try cablenut and see what will happen, thanks :)
    :)
     
    Batr, Aug 25, 2008
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  15. Batr

    Batr Notebook Consultant

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    Sorry, is there a guide to cablenut? I don't know much about networks
    And from where can i get the aux pack?
     
    Batr, Aug 25, 2008
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  16. blue68f100

    blue68f100 Notebook Virtuoso

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    The aux should be on the same page as the main download http://dslnuts.com/files/CABLENUT_UPDATE.exe. Then you launch cable nut and select your ISP setup (cable 2m/256k), then do it. I'm on a MBP now so I no longer have it where I can take a look.

    CableNut will not work with Vista.
     
    blue68f100, Aug 25, 2008
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