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    How can I assure customers that our site is secure?

    Discussion in 'Networking and Wireless' started by Selena777, May 21, 2007.

  1. Selena777

    Selena777 Newbie

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    When a customer questions whether or not our site is secure, is there some certificate/statement that I could E-mail to assure them? Should I have a statement on our site? This happens about 2-3x per week and I used to think the padlock in the lower right-hand corner indicated a secure site--am I wrong?

    What do other websites do when this issue arises? I always assure the customer that the site is secure--but they don't seem satisfied. Thanks in advance for any help in this regard.

    I went to Siteworx to see if I could find something and I found a SSL certificate--is that it?
     
    Selena777, May 21, 2007
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  2. WackyT

    WackyT Notebook Deity

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    1) Get a web certificate for your company from Verisign.
    2) Set up your web server(s) for https with the Verisign certificate.

    The certificate verifies to your customers that they are connected to your web server(s) when connected via https. Also, https is SSL encrypted preventing intruders from intercepting sensitive information.
     
    WackyT, May 21, 2007
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  3. oldgregg

    oldgregg Notebook Geek

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    Yes, when they are redirected to your site & see the https & the lock icon they will know it's a secure site.
     
    oldgregg, May 22, 2007
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