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    cant get new labtop online, help

    Discussion in 'Networking and Wireless' started by faith4, Jul 23, 2006.

  1. faith4

    faith4 Notebook Enthusiast

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    hello, i just bought a labtop,
    and i was trying to install a internet connection, iam using telus high speed.
    when i try to install the software on the new labtop, is couldnt renew the ip.
    wat should i do ?
     
    faith4, Jul 23, 2006
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  2. yuio

    yuio NBR Assistive Tec. Tec.

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    if you are going through a router, the router is think that the password is wrong. as for high speed internet on the modem should it not be converted to a LAN signal. then there would be not any software required.

    how to fix this problem i have no idea maybe call telus, i have heard some good things about there support...
     
    yuio, Jul 23, 2006
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  3. relachs

    relachs Notebook Consultant

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    yuio, i think he knows (or its already done) how to configure a router, else he couldnt ask, assuming hes writing from his "old desktop pc"

    So, i dont know what telus is, i guess an internet provider...

    What software are you talking about btw? Be more specific!

    And i only know laptops, no labtops, now you confused me :p
     
    relachs, Jul 23, 2006
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  4. faith4

    faith4 Notebook Enthusiast

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    sorry , i'll explain a lil more precise,
    i have a desktop which is connected to telus high speed internet access, and i just bought a labtop today and trying to install the internet(from telus) to the labtop, but ip couldnt be renew at the step where it connects to get a new ip address for the labtop, and telus is closed today :( ..(good day for me..)
    relachs the software iam installing is the telus internet set up disk. and is wont let me get an ip renew and the connection is limited which is not working properly
     
    faith4, Jul 23, 2006
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  5. relachs

    relachs Notebook Consultant

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    what the...

    did you read my post?
     
    relachs, Jul 23, 2006
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  6. faith4

    faith4 Notebook Enthusiast

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    one more thing, telus is a internet serivce provider.
     
    faith4, Jul 23, 2006
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  7. relachs

    relachs Notebook Consultant

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    Are you sure you need that software..? Normally you just put in your accountname and passwort in the dsl-modem and thats it. Maybe turn on the DHCP Server in order to get Ip's automatically from the DSL-Modem.

    :confused:

    i suggest you read this:
    http://www.catb.org/esr/faqs/smart-questions.html

    Maybe you should just call the support...
     
    relachs, Jul 24, 2006
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  8. faith4

    faith4 Notebook Enthusiast

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    that's it
    i didnt know that.
    thank you dude
     
    faith4, Jul 24, 2006
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