wireless card wont switch on. please help iv tried everything

hello i bought a refurbed but new medion akoya e5218 running windows 7 just over a month ago, its been a great laptop however my wireless card wont switch on.
iv tried everything i can find out and think of to try get it working iv even wiped it and put it back to the delivery condition but it still wont have any of it.
with it being a refurbed one theres no warranty so im stuck. has anyone got any ideas on anything i could try to get it working.
thabnks

 

Can you verify that the card is actually installed? Is it visible in device manager?
It's most likely (if the card is in fact there and drivers are installed) that you need special Medion software that is responsible for on/off switch (just like Launch Manager in Acers) Check their support website for any apps that are needed to operate special buttons like e-mail client or web browser- it’s usually the same app responsible for WiFi on/off switch.

 

its not visible in device manager but i have got the drivers on.
il have a look i cant find anything on the backup disks i got with the pc.
it was working fine then the wireless just stopped working.
the Fn + key works for everything else ie sound brightness just not wifi
thanks

 

iv haa another look and tried differnt drivers and utilitys but still nothing. iv installed the drivers and the utility but the utility dosent seem to open

 

Have you checked your BIOS to verify that wifi is not disabled?

 

iv looked on bios but its different from what im used to (xp) but theres no mention of enable or dissable wifi

 

If the card doesn't show up in the device manager, then Windows cannot detect the card. Do you have an internal card or an external card?

 

i have one of these laptops.

you have to activate the wireless feature on your F1 key by pressing your blue FN key (bottom left of keyboard) and F1 at the same time.

 

its an internal card, am i going to have to take the laptop apart.

iv tried that misspea it dosent work.
thanks

 

It sounds like either:
The card is dead.
The socket is dead.
The card is not installed at all.

 

...or maybe due to some shock to the laptop card is not properly seated in its socket. Someone here reported sth like that a while back.

 

True, There is probably a few others. One way or another he will need to open it and check on things.

Going through a wide temperature change can unseat items too.

 

thanks for your replys. iv just took it apart and took the card out. all the solder joints seem to be ok. and there is no sign of the card to be burnt out, iv made sure it was well seated when i put it back together but it still wont work
so i dont really know what to do next
cheers

 

iv been looking at mini pci cards to replace the one thats in my laptop. will any make work providing it is the same connection as the one thats already in.
thanks

 

They should.
If it is mini pci-e and you currently have a dual band antenna, look into an Intel 3945, 4965, 5100 or 5300. If you only have two antenna leads, it's okay to use a card with 3 leads, just leave one.


The 5300 can be a touch noisy though, just a touch of static sometimes. Mine does this. Some can fix it by removing the third wire. On all of them, make SURE you get a generic Intel card, not an HP, Dell or Lenovo part number. They are locked to the bios.

If you have an older mini-pci style, aim for the same card, it makes it easier. Some use a software on-off, some use a hardware switch to cut power. If you put them in the wrong type, it may not turn on. There is a fix, but you have to put a VERY small piece of tape over one of the contacts. Not very difficult but it is a hassle.

 

iv just bought an intel mini pci-e card. when it arrives il try it and let you know how it goes.
thanks for everyones help

 

just to let you all know. i put the new card in and it was detected straight away. so the card was dead. its now working spot on. thanks for all your advice