Paint rubbing off on screen

I've had my XPS m1330 for a while, and one day I notice some weird lines showing up on my screen. It kind of looks like dust, except when I tried to rub it off, nothing happened. It's not the screen itself; it's a physical deformity ON the screen. I'm pretty certain now that it's paint rubbing off of the keys; some of the same patterns of lines that are on the screen are on my keys too. I've tried rubbing it off of the screen with water, surface cleaner, and fingernail polish remover... and nothing's worked. Do you guys have any suggestions?

 

What kind of surface cleaner? Don't use any chemicals when cleaning your screen; many of them will react with the screen coatings, resulting the deformities that you've described. Did you ever clean your screen before this problem arose, and if so, what did you use?

 

I've only ever used water to clean the screen itself; however, I have used a Glass & Surface cleaner to clean the rest of my laptop. Now that I think about it, because of that, the chemical could have remained on the keys and gotten on the screen when I closed the lid... it was 409 Glass and Surface cleaner.

 

That is probably what caused it. Even if you wiped it off the screen, some of it would still be left. Ammonia-based cleaners such as Windex are very caustic because they contain a strong base. In the future, wipe the screen with a moist (with water) microfibre cloth.

 

Is there any way to remove the little marks on the screen or am I stuck forever with it?

 

Unfortunately, you are stuck with it. The damage done to the LCD panel is permanent, and there is no way to replace the peeled paint.

 

Agh, that stinks. Lesson learned, I suppose... from now on, nothing but water.

 

I think this should be looked at as a lesson to all readers. I can't count the number of times I've cringed at hearing about the screen cleaning methods of my family and friends. Say bye bye to anti static, and anti glare coatings.

If you can get yourself a real thin screen cleaning cloth, you might be able to place it on the possible offending areas (keys etc) when closed, to block contact with the screen.

 

Yeah, unfortunately the damage has already been done though. Maybe Dell's willing to send me a replacement screen haha?

 

Try a cleaner wax. It removes swirls off clear coat. I clean my LCD with the cleaner wax all the time. Keeps the surface smooth.

 

Never use anything with ammonia to clean plastic, it will cause fogging. You can clean a screen with isopropyl alcohol (70%). Do NOT use ethyl alcohol. Always use microfiber when cleaning screens, especially glossy ones. Paper towels, clothe, tissue, and other natural fibers will have scratching fibers that will damage the screen.

 

Try Alcohol It Works Fine Removed Sharpie From My Screen